Home Health & Hospice Clinical Liaison

The Home Health & Hospice Clinical Liaison will develop and implement an effective marketing plan. Communicate agency goals and mission and promote hospice services effectively to community partners.  This position also helps patients and families navigate their health care options.

Responsibilities and Duties 

• Interview representatives of health care providers treating patients in need of hospice services. 
• Act as a liaison between transferring institutions and the agency. Establish a good rapport with transferring institutions. 
• Promote the agency's services to health care providers. 
• Identify the agency's marketing needs. Communicate marketing needs to the agency administrator and clinical director. 
• Develop and implement an effective marketing plan. 
• Develop and implement a marketing plan within the marketing budget. 
• Act as a liaison between the agency and other health care providers. Support the agency in obtaining required documentation from other health care providers. 
• Ability to collect accurate data for all payer sources. 
• Work with the clinical director in analyzing patient information to ensure we can meet patient needs. 
• Research and obtain appropriate marketing methods. 
• Follow patient rights policies and procedures. 
• Observe all agency policies and procedures. 
• Assume quality assurance performance improvement duties as assigned. 
• Coach, teach and mentor. 
• Support AHC culture by promoting “Friendly, Positive, and Focused on Excellence”. 
• Protect the legal, financial, and moral well-being of Advanced Health Care. 
• All other duties as assigned. 

Job Qualifications: 

• High school graduate. 
• Minimum of two (2) years’ experience in a medical setting preferred. 
• Experience working with the elderly. 
• Knowledge of medical terminology preferred. 
• Demonstrated strong verbal, written and interpersonal communication skills. 
• Ideal candidate is an Registered Nurse (RN) or Licensed Practical Nurse (LPN). A Physical Therapist or Physical Therapist Assistant (PT/PTA) or Occupational Therapist / assistant (OT/COTA) is also acceptable.

Physical Requirements: 

• Regularly required to walk, sit, stand, bend, reach, lift, and move about. 
• Ability to communicate effectively, both orally and in writing. 

Note: The need may arise to revise, supplement, or rescind portions of this job description, and Advanced Health Care reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.

AHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.