Community Clinical Liaison RN

Company:

Position Summary

This position represents Providence Home Services (HS) at contracted facilities and requires strong communication and interpersonal skills. The role of the Community Clinical Liaison RN is to coordinate and arrange home care services between HS and contracted facilities for home health, home infusion, and home medical equipment associated with a clinical referral, except when there is an onsite HME liaison.

The position acts as a clinical resource and educates hospital staff regarding the services offered by HS, and contributes to the patient care plan as it relates to the discharge plan. The Clinical Liaison RN provides information to ensure a smooth transition for patients and their families following hospitalization.

Position Specific Responsibilities

• Assesses referrals for appropriateness for home care to include medical, physical, social, and emotional status, home environment and family's acceptance and ability to care for the patient in the home and determine the need for equipment.
• Coordinates discharge planning to home health service needs of referral sources including but not limited to hospitals, clinics, physicians and the community.
• Provides home care information/education at meetings with hospital service, utilization review/discharge planners/case managers, patients and patient's families and educates hospital medical and physician staff, patients, and patient's families to available home care services.
• Acts as liaison between patients, families, payors, physicians, and the network providing complete physicians' orders, referral information to the network intake department.
• Assumes initial responsibility for assessing patient/family needs for Home Health, Hospice, Infusion Pharmacy and consults with the attending physician, Hospice Medical Director and other staff members as necessary.
• Plans for admission of patients to Home Health, Hospice, Infusion Pharmacy in coordination with agency representative, patient/family, Hospitalist and primary physicians, Medical Directors and hospital case manager.
• Determines patient's appropriateness for Home Health, Hospice or Infusion services consistent with applicable policies and admission criteria and in conjunction with patient's physician.
• Facilitates transition of patient/family to primary nurse and other members of the IDG as indicated.
• Coordinate the expansion and implementation of the GIP (General Inpatient Hospice) Program.
• Attends appropriate meetings to promote Home Health, Infusion Services, Hospice referrals and GIP.
• Maintains and builds existing referral base relationships by serving as a resource for education and information.
• Evaluates referrals received on hospitalized patient from a variety of care settings for appropriateness for Home Health and/or other in-home services programs as appropriate.
• Coordinates with the Inpatient Hospital Team and primary RN/MSW to ensure discharge planning is comprehensive and communicated efficiently.
• Appropriately documents activities in the Providence electronic medical system; tracks referrals received by nursing unit and accepted by each Providence agency.
• Actively participates in development and execution of strategic initiatives that include referral generation and business growth in assigned accounts.
• Performs Hospice EOBs and admits patients onto Hospice services.
• Discharges GIP patients to home/SNF/Assisted Living Facility (ALF) as appropriate.
• Provides staff and physicians education regarding end-of life care, hospice and GIP.
• For home care referrals, takes hospice evaluation and admission order and ensures appropriate staff are notified to follow up that all services and products are arranged.
• Follows up with referrals to confirm all services and products have been arranged.

Education and/or Experience

• Required - Education sufficient for licensure.
• Preferred - Bachelor's Degree Nursing
• Required - 1 year Full-time experience in clinical role
• Preferred - Liaison, marketing or sales experience.
• Preferred - Health care industry experience.
• Preferred - Documented prior successful sales account medical management experience.
• Preferred – Homecare Homebase EMR experience

Certifications, Licenses, and Registrations

• Active and unencumbered Registered Nurse license in state(s) of employment required.

Build a Rewarding Career with Compassus
At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

Your Career Journey Matters
We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage
•  Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. 
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Ready to Join?
At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

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Build a Rewarding Career with Compassus
At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

Your Career Journey Matters
We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage
•  Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. 
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Ready to Join?
At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.