Quality Improvement Manager

Get to know Thompson! 

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care.  All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. 

What will you do as a Quality Improvement Manager? 

• As a Quality Improvement Manager, you will assist programs in maintaining compliance with internal and external standards as well as supporting Continuous Quality Improvement efforts for the organization. The individual contributor’s performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization.  

What does this position offer? 

• Fantastic Full-time benefits… 
• 3 weeks paid time off (PTO) first year plus 10 paid holidays!  
• Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 
• 401K Match 
• Education Reimbursement 
• Referral Bonus 
• Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure 
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service  
• Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans 
• Paid time off for volunteering in the community 
• Free EAP services 
• Mileage Reimbursement 
• iPhone and Laptop provided for eligible roles 
• Multiple opportunities for growth 

Minimum Qualifications/Requirements: 

• Bachelor's Degree.
• 3 years of behavioral health/human service experience.
• Child Welfare Certification required.
• Considerable knowledge of Medicaid standards,   Continuous Quality Improvement, and regulatory compliance standards
• Experience with conducting investigations of grievances and knowledge of Joint Commission accreditation standards preferred.  
• Excellent computer skills including Microsoft Word, Outlook, PowerPoint, and Excel. 
• Excellent time management, verbal and written communication skills.   
• Must have a valid Driver's License and meet any credentialing, licensing, and privileging standards as it pertains to the program(s) they lead.   
• All potential job candidates must pass a drug screening test, and an extensive background check is required. 

You’re the right fit for the Quality Manager position if… 

• You add value in every interaction!  
• You enjoy knowing you’re making an IMPACT on the lives of others!  
• EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!  

If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!  

Thompson is an Equal Opportunity Employer.  

Thompson participates in E-Verify and Diana Screen for Florida locations.