Process Improvement Specialist I

Bargaining Unit: Non Represented - Professional

Rate of Pay: $43.99/hour + DOE

Summary
Under the supervision of the Director Process Improvement, functions as a facilitator for organizational or cross-departmental Rapid Improvement Events (RIEs) through the Lean implementation infrastructure, applying lean principles and tools, and providing improvement coaching across the District. Coordinates planning, RIE, and follow-up activities. Facilitates improvement efforts. Plans, executes and manages Lean Six Sigma projects from start to finish with supervision. Facilitates improvement efforts.

Essential Duties and Responsibilities

• Provides all levels of management with coaching on how to effectively develop and deploy leadership standard work
• Provides front line staff and managers with the necessary coaching to become effective daily problem solvers
• Supports leadership and frontline staff with implementation of improvement activities and problem solving skills
• Assists others in using Lean tools and methodologies
• Facilitates improvement events ensuring standard work is adhered to for adequate planning, preparation and follow-through, as well as for tools and processes used in these events.
• Facilitates groups (asks clarifying questions, ensures inclusion of all participants, ability to understand the dynamics of the room, flexibility to achieve objectives, summarizing).
• Monitors and measures the benefits from improvement activities
• Provides data management support (developing appropriate metrics, tracking data, interpreting data, presenting data).
• Provides basic project management/activity tracking support for all strategic lean activities as appropriate
• Creates, develops, reviews and improves Standard Work
• Assists leaders with Daily Management Systems
• Completes administrative duties associated with improvement activities
• Conducts baseline assessments, observations, and supports standard work implementation
• Assist with education and training
• Assists with onboarding, orientation, training and competency assurance of coordinators and other facilitators as assigned
• Assists with teaching Lean modules within or outside of RIEs to levels including novice to experienced learners.
• Demonstrates System Values in performance and behavior.
• Complies with System policies and procedures.
• Other duties as may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities
No supervisory responsibilities.

Minimum Education/Experience
Associate's Degree or equivalent education and experience or 1-2 years relevant experience

Required Licenses/Certifications
None

Licenses/Certifications
Lean Six Sigma Green Belt within six months of hire

Other Experience/Qualifications

Required:

• Experience in coaching and facilitation
• Team building skills
• Ability to document and measure results
• Strong written/verbal communication skills
• Strong conflict management/mediation skills

Preferred:

• Basic financial analysis and decision support skills
• Basic statistical analysis and data management skills
• Project management experience