Process Improvement Manager (Audit | CPA)

Job Summary:
The Process Improvement Manager is responsible for evaluating the adequacy and effectiveness of the companys internal controls, processes, and compliance procedures. The role involves identifying risks, gaps, and inefficiencies, and recommending actionable improvements to enhance compliance, operational efficiency, and overall business performance.

Key Responsibilities

• Review and assess company policies, processes, and procedures to ensure adequacy, effectiveness, and compliance with regulatory requirements.
• Identify gaps, weaknesses, risks, and inefficiencies in internal controls and compliance frameworks.
• Recommend, document, and implement improvements to internal controls, processes, and operational workflows.
• Prepare detailed reports highlighting findings, risks, and actionable recommendations for management.
• Collaborate with Department Heads and key stakeholders to address process gaps, strengthen controls, and support change initiatives.
• Monitor adherence to policies, procedures, and industry regulations to ensure ongoing compliance.
• Provide insights and support in ERP and process automation initiatives to enhance efficiency.
• Perform other related duties as may be assigned from time to time.

Qualifications

• Bachelors degree in Accountancy.
• Certified Public Accountant (CPA) is required.
• Background in internal audit is required.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Proficient in ERP systems and highly skilled in Microsoft Office applications, especially MS Excel.
• Strong ability to manage multiple priorities and work collaboratively across functions.