Process Improvement Associate

Position Summary:

GoldenWolf, LLC is seeking highly motivated, versatile Process Improvement Associate to produce for organizational infrastructure.  You will join a team of talented professionals who work collaboratively with organizational and technical subject matter experts and policy writers to provide the infrastructure for our Government client. This is a mid-level position with Process Improvement that requires some education and experience. The associate role will be an integral part of the project management/ policy function at GoldenWolf. It combines process improvement, analysis, and project management skills to deliver valuable business outcomes. This role will be responsible for assisting in capturing business process improvement processes to understand the client’s business. 

Responsibilities:

• Interact with many stakeholders among the functional business areas to capture processes
• Conduct internal/external research 
• Leveraging personal experiences and lessons learned 
• Utilizing peer relationships for feedback and validation 
•  Leads small projects or work streams within large programs
• Analyze the current state of processes to identify waste in the process based on purpose-driven design and Lean Six Sigma practices. 
• Communicate current project status to senior leaders and stakeholders. 
• Work with the firm’s other process improvement personnel (to hone project management methodology, coordinate cross-departmental projects, and disseminate information. 
• Build constructive and effective relationships; use diplomacy and tact; truly value people, communicating and delivering value to them through process improvement 
• Good listener, observer, and able to pose questions to the client to gain a better understanding of the client’s process.
• Facilitate discussions with peer group and leadership, with support and oversight from the group head and experienced peers 
• Contributes to the creation of key deliverables (e.g., executive presentations, white papers)
• Develop standard work documents for existing and new processes.
• Evaluate tools and equipment options that will improve productivity and eliminate waste.
• Implement lean manufacturing principles for a project management organization.
• Monitor and correct over-processing issues.
• Drive continuous improvement focused on eliminating material, time, energy, and labor waste.
• Communicate with and assist cross-functional teams to resolve issues.

 Job Type: COA - Contingent On Award of the project, On-site

Travel Requirements: Up to 25% of work time

Supervisory Responsibilities: None

Benefits Offered:

• Paid Time Off
• Paid Federal Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance
• 401K Retirement Savings 

Equal Employment Opportunity (EEO):

It has been and will continue to be a fundamental policy that GoldenWolf, LLC., is an Equal Opportunity Employer, including veterans and individuals with disabilities, committed to maintaining world-class facilities through technical excellence and innovation. 

About GoldenWolf:

GoldenWolf is a Service-Disabled Veteran-Owned, Women-Owned Small Business that provides comprehensive facility management and support services to federal agencies. The company specializes in delivering a wide range of professional services, including facilities condition assessments, quality assurance, construction management, strategic planning, and technical support across civilian and defense sectors. We invite you to visit the GoldenWolf website at www.goldenwolf.com to learn more about the organization and explore other career opportunities. 

Qualifications & Skills:

• Knowledge of Process Improvement techniques and mapping (2-3 years)
• Excellent written and verbal communication skills in English
• Ability to work with leadership at various levels in the DoD
• Proficiency in MS Office
• Strong attention to detail
• Ability to produce detailed process flow maps of various types using MS Visio
• Ability to write in explanatory and procedural styles for multiple audiences.
• Ability to receive direction and complete tasks that have been given
• Experience in working on projects 3-5 years
• Able to listen to the clients 
• Ability to question clients to effectively capture their process
• Lean Six Sigma Green Belt or higher
• Project Management related to facilities design, construction, and activation
• Knowledge of DHA FE, DHA, and DoD mission, programs, organizational structure, and the supporting management requirements, operating procedures, and systems.
• Healthcare clinical operations experience
• Experience in Facilities Management 
• Must be a US Citizen 

Preferred skills:

• Certified Associate with Project Management (CAPM)
• Facilities Knowledge
• Stakeholder Management Experience
• 5S or TPS Training
• DOD Healthcare Experience
• Lean Manufacturing
• Value Stream Mapping
• Rapid Workshops
• Kaizen Events
• Change Management
• Construction Management
• Project Design Management
• Federal design and or construction experience

Education:

• A bachelor's degree from an accredited university (Liberal Arts, Project Management, Engineering, Business), or;
• LSSGB/LSSBB certification and 3 years of experience in process documentation.