Manager, Innovation, Quality Improvement and Training
JonDavidson
On-site
Singapore, Singapore
Process Improvement/Quality Improvement
MANAGER, INNOVATION, QUALITY IMPROVEMENT & TRAINING 🌟
New Headcount
Public healthcare cluster; S.West location
Our client is one of three public healthcare clusters and an integrated general hospital in Singapore. The successful candidate will embark on an enriching journey to build a more holistic, innovative, and quality improvement culture. 🌐🏥
We are sourcing for a results-oriented and committed talent with a passion for innovation and quality improvement to join our client’s mission to drive excellence and innovation across the organization. 🚀🌟
Primary Responsibilities and Duties:
- Support Chair of KR Office of Innovation: Plan and drive the newly set-up office, develop necessary approval papers and documents, establish new department processes, manage timelines, engage stakeholders, and track project progress and deliverables.
- Lead and Develop Innovation Capabilities: Implement new innovations into the culture to influence overall operations.
- Facilitate Workshops: Conduct Quality Improvement and Innovation workshops, using lean and human-centered tools to impart knowledge and skills to hospital staff.
- Educational Background: Bachelor’s Degree in Business Analytics, Computer Science, Engineering, Business Administration, or related fields.
- Tech-Savvy: Ability to leverage technology solutions to support quality improvement initiatives.
- Programming Proficiency: Skilled in programming tools such as Python and RPA, with a good understanding of AI tools to boost productivity.
- Methodologies: Proficient in LEAN, Six Sigma, AGILE, Design Thinking, and Behavioral Insights preferred.
- Certified Trainer: Train-the-trainer (ACTA/ACLP) or equivalent certification preferred.
- Highly Motivated: Self-starter able to collaborate effectively with different stakeholders including doctors, nurses, allied health professionals, administrators, and Senior Leaders.
- Project Management: Strong experience, action-oriented, and results-driven.
- Curious Mindset: Eager to acquire new knowledge and stay updated on the latest healthcare developments.
- Team Player: Able to work independently and collaboratively.
- Time Management: Perform effectively even under tight timelines.
- Communication Skills: Excellent in communication, writing, interpersonal, and presentation skills.
- Innovative Spirit: Passionate about driving an innovative culture and creating positive change within the organization.