Weekend Clinical Support Specialist

Weekend Clinical Support Specialist

Named by The Boston Globe as one of the Top Places to Work in Massachusetts for the last three years, our community-based, mission-driven hospice and palliative care organization seeks a Weekend Clinical Support Specialist to join its expanding clinical team.  

Job Responsibilities:

The Weekend Clinical Support Specialist oversees the answering of phones and triaging calls to the weekend team. The role assists with compliance and documentation procedures and facilitates the clinicians’ work by helping as needed with the communication of clinical information and ordering medical equipment/supplies. Candidate must have strong communication and time management skills and be eager and willing to handle the diverse responsibilities of the job with a helpful, professional attitude and a friendly demeanor.

Schedule and Weekly Hours:

Friday, Saturday, Sunday and Monday from 8 am to 6 pm (40 hours).

Education, Skills and Experience:

• 1-2 years of healthcare experience.
• Ability to take initiative, work independently, and multitask
• Manage time and prioritize efficiently 
• Outstanding verbal and written communication skills
• PC proficiency in Google Suite, Word, and Excel
• A professional and caring demeanor in person and on the telephone

Good Shepherd Benefits:  

• Competitive salary 
• Four weeks paid time off in first year, to increase with tenure
• 12 paid holidays 
• Health, dental, and vision insurance: coverage begins as of your start date
• Life insurance
• 403(b) with company match
• Flexible Spending Account 
• Short and Long Term Disability 
• Employee Assistance Program
• Partnership with Regis College for reduced tuition rates 

Pay Range:

$42,000-$50,000: This number reflects an average starting range for this position. Individual pay is determined through a variety of factors including experience, education, certifications, and skills and can exceed the starting range.

Industry:

Healthcare 

Employment Type:

Part Time

About Us:

Good Shepherd Community Care is one of the most trusted health care organizations in Greater Boston focusing on hospice and palliative care. Founded as Hospice of the Good Shepherd in 1978, we are the original Massachusetts hospice. After decades of caring for our community, we continue to remain an independent, not-for-profit, non-sectarian organization. We believe in the importance of mutual respect and acceptance and value diversity in our patients, families and caregivers, employees, volunteers, community, and partner organizations. We are committed to these values and honor the dignity of each individual through the care, support and education we provide. Our team members benefit from a collaborative work environment in a welcoming office, easily accessible to I-95, with on-site parking in Newton. 

Good Shepherd Community Care does not discriminate on the basis of race, color, national origin, ancestry, disability, sex, sexual orientation, gender identity, sex stereotyping, marital status, pregnancy, religion or age in admission or access to, or treatment or employment in, its programs, services and activities.