System & Process Improvement Analyst, Finance & University Planning (2849)

Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

System & Process Improvement Analyst, Finance & University Planning (2849)
Pocatello - Main
NOT eligible for remote work, on-campus position
Priority Date: August 3, 2025

Institution Information

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

The System and Process Analyst supports ISU’s process and system improvement goals by analyzing, documenting, designing, and optimizing ISU systems and processes. This role requires a deep understanding of business processes, strong analytical skills, and the ability to collaborate and communicate with cross-functional teams to enhance efficiency and effectiveness.

Key Responsibilities

Process Analysis and Optimization:
● Map, document, evaluate, and analyze current-state business processes across the University
● Collect and analyze data to support business cases and evaluate the effectiveness of process changes
● Collaborate with stakeholders to gather requirements and understand workflow intricacies
● Identify opportunities for improvement; design solutions collaboratively with stakeholders
● Facilitate, coordinate, and implement improvement initiatives using Lean, Six Sigma, or related methodologies 

System Evaluation, Integration, and Support:
● Analyze functional use of enterprise systems
● Gather and translate business requirements into system specifications for improvements or implementations
● Collaborate with Information Technology and functional teams to test, implement, and validate system changes
● Conduct impact assessments

Stakeholder Engagement:
● Build strong relationships across academic and administrative units to foster collaboration
● Ensure stakeholders are informed, active contributors in improvement initiatives and satisfied with results and outcomes

Documentation and Training:
● Create and maintain detailed documentation of business processes, system configurations, and integration points
● Collaborate with Human Resources and other resources to train users and provide support resources

Minimum Qualifications

● Bachelor’s degree in Business Administration, Information Technology, Organizational Development or related field
● At least three (3) years of experience in business or systems analysis, process improvement, or a similar role
● Proven track record applying strong analytical and problem-solving skills to identify and resolve complex system and process issues efficiently
● Excellent interpersonal and communication skills; ability to translate technical details for non-technical audiences
● Familiarity with project management methodologies and a proven ability to apply these methodologies to successfully deliver projects within scope, on time, and within budget constraints
 
Preferred Qualifications

● Master’s degree or professional certification in process improvement (e.g., Lean, Six Sigma)
● Higher education experience strongly preferred

You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before August 3, 2025. Salary will be between $65,000 - $70,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Note: Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Posting Number: req2548
Type: Working 12 months per year
Position: Non-classified Staff
Division: Finance and Administration

Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

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