Supervisor - Informatics & Electronic Health Records

Informatics & Electronic Health Record Supervisor

North Range Behavioral Health

Program: Billing

Education Requirements: Bachelor’s degree or equivalent combination of education and experience

Employment Type: Full-Time

Location: Greeley, CO

Posting Closes: 05.30.2026
 

At North Range Behavioral Health, we believe no one should face mental health challenges alone. Our compassionate team provides comprehensive, person-centered care, supporting individuals, families, and communities to thrive. We’re proud to be a leader in behavioral health services across Weld County, offering programs for all ages and backgrounds. Our work is grounded in collaboration, trauma-informed care, and evidence-based practices, creating meaningful, lasting impact every day.
 

Why North Range Behavioral Health?

Because your work should matter – and here, it truly does!
 

Vision: Where Hope Begins, and Change Is Possible
 

Mission: North Range Behavioral Health provides compassionate, comprehensive care for people who face mental health and addiction challenges.
 

Values:

• Customer First: We help our customers achieve recovery every day.
• Compassion: We treat everyone with kindness, empathy, and dignity. 
• Collaboration: We build strong relationships, internally and externally, to ensure effective care for our customers

About the Role:

If you’re passionate about using technology to make a real difference in people’s lives, this role offers a unique opportunity to do exactly that. At North Range Behavioral Health, the EHR Supervisor is more than a technical leader, you’re a mission partner, helping ensure the systems behind our care empower clinicians, support staff, and ultimately improve access to quality behavioral health services for our communities.

In this role, you will lead the strategy, implementation, and ongoing enhancement of our EHR and electronic practice management systems, shaping how technology supports care delivery every day. You’ll bring your expertise in system administration, workflow design, testing, and data integrity to create solutions that are intuitive, reliable, and aligned with the real needs of a dynamic behavioral health agency. Working closely with clinical and operational partners, you’ll translate complex workflows into efficient, sustainable system configurations and drive both quality care and operational excellence.

You will also play a key leadership role, guiding, monitoring, and developing a collaborative EHR team. From setting priorities and delegating work to onboarding new team members and providing ongoing coaching and feedback, you’ll help build a team that feels supported, confident, and empowered. By leading EHR and patient portal training, championing best practices, and thoughtfully escalating complex issues when needed, you’ll foster strong adoption, continuous improvement, and trust across the organization.

This position is ideal for a proactive, people-centered leader who enjoys problem-solving, collaboration, and seeing the direct impact of their work. If you are energized by improving systems, supporting teams, and advancing the mission of North Range Behavioral Health, you’ll find purpose, and room to grow.

What You Will Do:

• Bridge technology and operations by serving as a key liaison between Billing, EHR, and other departments. To ensure systems support accurate, efficient behavioral health services.
• Lead EHR design and optimization, defining functional aesthetic standards, system specifications, and enhancements that align with organizational goals and user needs.
• Serve as an application subject matter expert, supporting core EHR functionality, integrated applications, system administration, and vendor trouble shooting.
• Drive operational improvement by analyzing data, resolving system and workflow issues, and identifying best practices that increase value for staff, providers, and patients.
• Support data integrity and compliance through reporting, validation, quality control, required state submissions, and accurate system configuration and documentation.
• Champion education and adoption by developing and delivering EHR and patient portal training materials and ensuring staff are confident and supported in system use.
• Supervise and develop the EHR team, providing daily guidance, work prioritization, coaching, onboarding, cross-training, and performance feedback.
• Coordinate projects and enhancements, including system testing, updates, configuration changes, work plans, and communication of impacts to stakeholders.
• Ensure responsive support services by overseeing HelpDesk ticket assignments, assisting end users, and escalating complex or sensitive issues as needed.
• Represent North Range Behavioral Health externally by participating in vendor user groups, collaborative forums, and statewide behavioral health system communities.
• Contribute flexibly and collaboratively to evolving priorities and additional duties in support of North Range Behavioral Health’s mission and operational success.

You’re a Great Fit If You:

• Have a Bachelor’s degree from an accredited college or university in Business, Finance, Healthcare, Computer Science or a related field, or an equivalent combination of education and experience (8 years’ experience).
• Have 5 years related experience (i.e. healthcare business operations and/or direct service working extensively with EMR systems)
• Have prior experience serving as a team lead, trainer, or supervisor (or equivalent experience providing day-to-day guidance, work prioritization, and support to peers.)
• Can pass a background check including FBI and CBI Fingerprinting, Drug and TB testing.
   

Preference will be given to candidates who:

• Have experience coaching, mentoring, or training others, including facilitation of end-user education and development of standard work/procedures.
• Have experience in basic supervisory practices, including coaching and feedback, conflict resolution, and workload management.
• Can provide day-to-day leadership by setting priorities, delegating work, monitoring progress, and addressing barriers; and escalating sensitive issues appropriately.
• Can coach and support team member development through training, knowledge sharing, and timely feedback while modeling professionalism and customer service.

Perks and Benefits:

• Generous PTO and paid holidays
• Multiple medical, dental, and vision plans at no cost to employees
• Health Reimbursement Account
• Retirement plan with employer contributions
• Loan forgiveness opportunities
• Employee referral bonuses
• Professional development opportunities
   

Our Commitment to Equity:

North Range Behavioral Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, equitable, and supportive workplace for all. We welcome applicants of every background, including race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, veteran status, and all other legally protected characteristics. We believe a diverse team strengthens our ability to serve our community.