Social Work Supervisor

Leveraging Equal Access Program (LEAP) is a 501 (c)(3) nonprofit organization that helps individuals with intellectual and developmental disabilities. Our individual's disabilities range from Downs Syndrome, MR, Traumatic Brain Injury, Autism, in addition to other cognitive and physical disabilities. Our team is creative, extraordinary, dynamic, and committed to serving the developmentally disabled community with positive impacts.

The LEAP Staff Supervisor will have the ability to expand clinical knowledge in the profession, provide consultation and guidance to colleagues and social work staff, role model effective professional practice skills, teach or provide orientation to less experienced case managers, develop innovations in practice interventions, and provide general supervision for LEAP’s social work staff.

We are seeking applicants only located in the Los Angeles County region.

RESPONSIBILITIES 

This role includes both clinical and practical guidance with all case management and
responsibilities held by LEAP social workers. 

The Social Work Supervisor role is broken into four key categories: 

1. Supervision and Monitoring of Social Work staff
   
2. 
   
   Vetting and actualizing
   matching from new referrals
   
3. Managing collateral contacts with outside organizations
   
4. Evaluating and managing maintaining standards with home providers
   

Category 1: Supervision and Monitoring of Social Work Staff 

• Serve as a safeguard for the organization by reviewing social work practices for
  liability, ethical standards, and risk. 

• Providing clinical supervision for social work staff (if licensed). 

• Minimum bi-weekly general case supervision of all cases held by all LEAP social workers. 

• Manage overflow client cases to support equitable caseloads and leverage staff
  strengths. The supervisor will manage a small group of complex cases if obtaining
  clinical hours toward licensure. 

• Manage the emergency phone line for weekend and after-hours calls with on-call SW, create rotation
  with Social Work staff for back-up, provide support
  post-crisis intervention,
  including SIRs and mandating reporting. 

• Maintain regular communication with the LEAP social work team. This includes the
  monitoring of all social work staff to ensure best practice, ethical practices and
  ensure performance goals are met. Weekly one-on-one supervision is , and
  documentation must be maintained as part of supervisor metrics. 

• Create and track SMART goals for social workers, which will be used in annual
  performance evaluations. 

• Track and monitor social workers' interactions with all parties to ensure good
  business practices and effectiveness of service. Implement internal systems or
  provide intensive supervision as needed. 

• Review and revise home visit notes. Ensure social workers’ monthly visit minimums
  are met. 

• Assist in creating efficiency for completing home visit notes and streamline
  processes for quality assurance. 

• Review and edit (when necessary) all STAR plans before they are sent to the regional center. 

• Track mistakes and challenges for quality assurance. 

• Manage the inclusion of consultants for clinical integration in care plan delivery 

• Adjust tiers
  to match behavioral and clinical supports in collaboration with regional centers. 

• Support Social Workers in creating and implementing de-escalation and crisis plans 

• Provide individual and group therapy as part of the overall Clinical Services delivery plan 

Category 2: Vetting and actualizing matching from new referrals 

• Utilize your clinical judgment to review placement documents (IPP, CDER, psychological
  evaluations, etc.) to assess potential treatment and support needs. 

• Determine the training necessary to support home providers in understanding and
  working with the individuals we serve. 

• Utilize clinical skills and collateral information to understand the broader
  context of the individual and the systems they interact with. 

• Assess the needs of the incoming individuals served based on intake forms, biopsychosocial
  assessment, person-centered activities, and
  clinical assessments, as outlined in the intake workflows. 

• Interview potential home
  providers independently or in a rotation with
  the social work team. 

• Interview and contact natural supports
  to collect data necessary to make
  educated decisions about placement options. 

• Work closely with the intake team members to assess potential home providers for
  incoming placements. 

• Delegate and monitor
  clinical assessments and intakes as needed.  

Category 3: Managing collateral contacts with outside organizations 

• Visit day programs, the individual’s places of employment, or contact other service
  providers to obtain a full picture of the individual’s strengths and needs. 

• Assist with public or scholastic events to promote the brand and services LEAP
  provides. 

• Maintain professionalism and diplomacy amongst GGRC and other partner agencies. 

• Communicate with external organizations to either de-escalate or enforce boundaries
  on behalf of the social workers or individuals served. 

• Advocate for individuals in situations where LEAP’s perspective may differ from that
  of other agencies. 

• Represent LEAP as a brand ambassador at all times, displaying your extensive
  knowledge of the field and clinical understanding as well as LEAP’s unique
  understanding of quality service. 

• Stay current on trends, best practices, and barriers to service delivery through
  independent research. 

• Manage consultants to ensure compliance with tier requirements. Provide monthly
  reports to the program director. 

Category 4: Vetting and managing expectations and quality with home providers 

• Assure the delivery of services by the social workers and LEAP staff are effective,
  efficient and of the highest quality. 

• Redirect home providers when they are non-compliant, misunderstand, or require new
  direction, and/or seem unable to work with the assigned social worker. 

• Collaborate
  with the program manager
  in the creation and monitoring of corrective action plans. 

• Aid with training and continuing education for home providers and individuals served. 

• Provide training for home providers to maintain annual requirements and compliance. 

• Additional responsibilities as needed. 
  

ESSENTIAL FUNCTIONS 

These essential functions are duties that must be performed with or without accommodations: 

• Conduct home and community visits as . 

• Complete written notes, emails, assessments, and STAR reports. 

• Engage in both verbal and written communication with all stakeholders to ensure
  coordination and continuity of care.

SKILLS & COMPETENCIES 

• Strong leadership and team-building skills. 

• Excellent written and verbal communication abilities. 

• Effective time management and organizational skills. 

• Ability to handle sensitive situations with discretion and cultural sensitivity. 

• Problem-solving and conflict resolution skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Zoom, or Google Workspace. 

• Experience with invoicing, budgeting, or financial tracking is preferred. 
• Familiarity with regional center systems, compliance documentation, or nonprofit operations is a plus. 

WORK ENVIRONMENT & SCHEDULE 

• Occasional travel between sites, community events, and meetings. 

• Standard work hours are Monday through Friday, with some flexibility for evening or weekend events. 

• A hybrid or in-office schedule may be available depending on organizational needs. 

• Must be comfortable working in both office and community settings. 

• Occasional lifting or physical assistance may be during events or site visits. 

• Must have a valid driver’s license, reliable transportation, and the ability to travel locally. 

EDUCATION 

• A master's degree in social work (MSW) . 

• Licensed Clinical Social Worker (LCSW) is preferred. 

• Associate Social Worker (ASW) may be considered with a minimum of 5 years of postmaster’s
  experience in a relevant field. 

• Licensure to be obtained within 3 years 

EXPERIENCE 

• 5 Years post-master’s degree providing Social Work and/or case management in 

• community settings. 

• Preference given to years worked directly with DD/ID population. 

• Candidates with an LCSW with less experience will be considered. 

• Experience should include experience and understanding of the following
  competencies: Person Centered Planning, Parent Centered Planning, Trauma Informed
  Care, Motivational Interviewing, Crisis Intervention, Child and Adult Mandated
  Reporting, and Clinical Case Management.