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Remote Patient Monitoring Specialist - Hospital at Home

Roper St. Francis Healthcare
Full-time
Remote
Remote Patient Monitoring/Remote Therapeutic Monitoring

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

This is a remote position, with occasional in office work.

HOURS: 8:00am - 5:00pm, includes every weekend.

Primary Function/General Purpose of Position

The Remote Patient Monitoring (RPM) Specialist supports the day-to-day operations of the Remote Patient Management program. The RPM specialist will assist in monitoring and managing patients participating in the program by reviewing and ensuring submission of vital sign readings and survey responses, addressing client needs promptly, and maintaining accurate health records. Responsibilities include conducting daily patient assessments and delivering regular and written verbal reports to other clinical teammates. The RPM Specialist will work alongside a Registered Nurse (RN) and Advanced Practice Provider (APP) and follow protocols for triage and escalation.

Remote patient monitoring collects patient health data using technology. The data collected includes vital signs such as heart rate, blood pressure, oxygen level and weight. Vital signs are transmitted by the patient and reviewed by a provider. If intervention is needed, patients are contacted. Participants in the program are those with non-acute, chronic conditions.

Essential Job Functions

  • Provides remote patient monitoring including based upon assignment and service expected by client.

  • Utilizes algorithms to determine actions, communication, and escalation and responds accordingly.                                                                                                                                      

  • Communicates directly with patient and or caregiver, clinical staff as well as RPM technology and Biomed resources.

  • Accurately documents in and retrieves information from RPM platform as well as the applicable electronic health record.

  • Ensures compliance to applicable policies and regulatory processes.

  • Assists with data collection and reporting as assigned.

  • Maintains professional collaborative relationships with members of the care team.

  • Participates in process improvement, professional development, peer development, peer review and shared governance.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support – Various (required)

Education

High School/ GED (required)

Associate’s Degree in a related field (preferred)

Work Experience

1 year of patient facing experience (required)

Training

None

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

General office environment.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

Other: Prolonged periods of sitting in front of a computer.

Physical Requirements

Physical Demands

Frequency                                              0%                  1-33%                 34-66%                 67-100%

Lifting/ Carrying (0-50 lbs.)                                             X                                                                      

Lifting/ Carrying (50-100 lbs.)                                        X                                                                      

Push/ Pull (0-50 lbs.)                                                       X                                                                      

Push/ Pull (50-100 lbs.)                                                   X                                                                       

Stoop, Kneel                                                                     X                                                                       

Crawling                                                                            X                                                                       

Climbing                                                                            X                                                                       

Balance                                                                              X                                                                       

Bending                                                                              X                                                                      

                                                                                                                                        

Work Position

Frequency                                               0%                  1-33%                 34-66%                 67-100%

Sitting                                                                                                                                                 X       

Walking                                                                                X                                                                     

Standing                                                                               X                                                                     

                                                                                                                                     

Additional Physical Requirements/Hazards

Physical Requirements

Perform shift work

Hear alarms/telephone/audio recordings

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – far

Acuity – near

Hazards

Not applicable to this position                                                                             

Skills

Monitor patient conditions during treatment

Inform medical professionals regarding patient conditions and care

Record patient medical histories

​Attention to detail

Critical thinking

Communication with family members

Teamwork

Conflict resolution

Active listening

Relationship building

Customer Service

Medical Terminology

Computer Navigation

Remote Patient Monitoring

Communication

Interpersonal skills

Medical terminology

Flexibility

Autonomy

Organization

Multi-tasking

Roper St. Francis Healthcare is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status.

Department:

Home Health Services - Hospital At Home - Roper Hospital

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.