Regional Clinical Consultant-Assisted Livings - Full-Time

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Summary/Objective:

The Regional Clinical Consultant - AL (RN) will be responsible for implementing and overseeing processes for staff training on current assisted living policies and procedures. The Regional Clinical Consultant – AL will also assist and instruct the assigned assisted living communities regarding compliance with applicable Wisconsin assisted living regulations and work cooperatively with the community’s Executive Director and LPN (where applicable) to supervise the delivery of services provided to residents.

Key Responsibilities:

Resident Care and Satisfaction:

• Promotes quality of care and services for residents in assigned communities, including their physical, emotional, and social well-being.
• Monitors resident and family concerns to validate prompt and effective resolution.

Staff Development, Training, and Delegation:

• Collaborates with senior leadership and community Executive Directors to promote the alignment of nursing practices with organizational goals and standards.
• Identifies training needs and coordinates ongoing education and professional development programs for assisted living staff.
• Mentors and develops a team of clinical staff, fostering a culture of excellence and continuous improvement.
• Supervises, orients and competency tests direct care staff to assisted living and to each resident’s individual needs.
• Supervises medication practices and medical equipment being used by assisted living tenants/residents.
• Follows Wisconsin Administrative Code N6 Standards of Practice for Registered Nurses and Licensed Practical Nurses when delegating medication administration and other delegated tasks.
• Completes training and assesses competency prior to delegating medication administration and other delegated tasks.
• Assures that medication administration procedures are followed properly and discusses any needed corrections, errors, and other follow-up with staff.
• Reviews medication administration system and medication documentation at least monthly in each assigned community
• Assures physician orders are signed and implemented in each assigned community. Validates the disposal of medications policy is followed at each assigned community.

Clinical Excellence:

• Maintains an up-to-date knowledge of current assisted living facilities standards.
• Works with the clinical leadership team, develops and implements clinical protocols, policies, and procedures to maintain compliance with applicable laws and state guidelines.
• Develops and implements an audit process to review assessments and development of individualized service plans for residents across assigned assisted living communities.
• Maintains oversight of infection control program, including employee health in assigned communities.
• Carries a cell phone and is ‘on call’ for emergencies, resident changes of condition, and when staff perform delegated nursing tasks.
• Follows applicable assisted living license regulations.
• Monitors and participates, as needed, to ensure timely and thorough nursing assessments for residents.

Regulatory Compliance:

• Maintains current knowledge of assisted living rules, regulations, and standards, and guides all assigned communities with compliance with applicable rules, regulations and standards.
• Conducts regular audits and inspections to identify areas for improvement and compliance.
• Prepares for and manages regulatory survey process.

Association Involvement & Management:

• Works with community leadership and senior leadership to manage participation in WiCAL’s PEAL program (Performance Excellence in Assisted Living) and Wisconsin Coalition for Collaborative Excellence in Assisted Living (WCCEAL) involvement.
• Monitors and encourages the participation of assigned communities in the Wisconsin Board on Aging and Long-Term Care (WI BAL) forum meetings.
• Shares relevant information and insights from WI BAL forums with other team members as appropriate.

Quality Improvement:

• Leads quality improvement initiatives to enhance resident clinical outcomes, quality of life, and operational efficiency.
• Analyzes clinical data and metrics to identify trends and areas for improvement.
• Develops and implements action plans to address identified clinical issues and continuous improvement.

Safety:

• Knows and follows North Shore Health Code of Conduct
• Follows North Shore Health dress and hygiene policies
• Demonstrates proper use of equipment
• Reports equipment needs or repairs
• Follows North Shore Health smoking policies
• Reports and documents any incidents or accidents of residents, staff or visitors to the appropriate North Shore Health personnel
• Reports all hazardous conditions/equipment
• Uses required protective equipment (as needed during facility visits)
• Follows infection control standards, policies and procedures

Resident Rights

• Knows and respects resident rights
• Helps the residents exercise and/or protect their rights
• Maintains confidentiality of resident and employee information

HIPAA

• Follows and adheres to North Shore Health’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information
• Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks
• Reports all suspected violations of company’s HIPAA policies or procedures to North Shore Health Chief Compliance Officer

Work Environment/Physical Requirements

The responsibilities of this position may involve significant travel and physical activities including standing, occasional lifting (up to 50 pounds unassisted), bending, stooping, pushing, pulling, and twisting. May be required to provide lifting and transfer assistance to residents. Lifting and/or transferring some residents will require use of a lifting device and /or assistance from other staff.

Required Education and Experience:

• Previous experience in an assisted living setting
• Demonstrated success leading a fun and productive work environment

Skills and Qualifications:

• Current Registered Nurse (RN) License in good standing
• Demonstrated nursing management experience in a resident/patient care setting
• 3+ years management experience preferred
• Experience working with older adults in senior living, long-term care, home health or other health care setting preferred or has demonstrated ability or strong desire to engage with residents with dementia.
• Must be able to adapt to a flexible work schedule and occasional overnight travel.
• Ability to work in a team environment. Strong communication and interpersonal skills.
• Empathy for the challenges experienced by residents, families, and team members and problem-solving skill set to support them.
• Strong computer skills and ability to interact with a variety of electronic devices.
• Must have and maintain current CPR certification

Physical and Sensory Requirements (With or Without the Aid of Adaptive Devices):

• Walking, reaching, bending, fine hand coordination, ability to read and write, ability to communicate with personnel; ability to remain calm under stress.

Code of Conduct:

• Must adhere to the company’s Compliance - Code of Conduct policy including documentation and reporting responsibilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.