Referral Coordinator/Patient Navigator

Sunrise Community Health Summary

 Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado.  With exceptional providers and convenient locations, we support each patient’s journey to wellness and are committed to our community’s health and well-being. 

Referral Coordinator/Patient Navigator:

 The Referral Coordinator/Patient Navigator serves as a single point of contact for referring physicians, patients, and caregivers to provide resources and assistance with accessing clinical and supportive care services offered within Sunrise Community Health Center and in the community.   Facilitates patient appointments, including those made with labs, diagnostic areas, and specialty physicians.        

***$500.00 Sign-On Bonus Available***

(Half immediately upon hire; half after 90 days of employment)

Position Summary:

 With a Quality, Customer First, and Compassionate approach, The Referral Coordinator/Patient Navigator will:

• Serve as an essential link between patients and all other care providers.   
• Facilitate scheduling referral appointments for consults and support services within established service standards, including, but not limited to dental, specialty clinics.    
• Assist with scheduling specialty appointments, removing barriers to care (in-house and external).    
• Provide timely calls to patients regarding referrals in response from provider staff and insurance companies.   
• Verify eligibility of patients for programs and/or referrals.   
• Follow protocols set referrals and patient advocacy.    
• Document referrals and other pertinent data accurately in EHR.     
• Ensure patient needs are being appropriately addressed with patient scheduling.    
• Support team to meet patient needs.    
• Assist team to maintain proper clinic flow.    
• Responsible for outreach efforts to establish and maintain positive working relationships with key customers (physicians, office staff, diagnostic staff, nurses, radiology staff, social services staff, and radiation oncology staff).   

Minimum Qualifications:

• High School Diploma or GED.
• Associate’s Degree in Medical Staff Services Management, Certified Medical Assistant training.  
• 1-2 years related experience and/or training, or the equivalent combination of education and experience.   
• Bilingual English/Spanish Preferred

Perks and Benefits:

At Sunrise, we pride ourselves in over 50 years of exceptional support to our community and employees. Sunrise is dedicated to guiding every employee towards professional growth and development by supporting them through training and tuition reimbursement. We value a healthy work life balance by providing generous paid time off.  Employee opinions are valued, and we listen to employees through employee engagement surveys and the sharing of diverse ideas!  

Sunrise Community Health offers a generous range of benefits based on working 30/hrs. or more per week.

Generous PTO and Leave Times:

• Paid Time Off (Vacation, Personal, and Sick Leave)
• Extended Illness Bank (EIB) 
• Election Day ½ Day 
• 6 Observed Holidays

Health, Medical, and Wellness Benefits:

• Medical Insurance
• Dental & Vision Insurance
• Basic Life & AD&D Insurance 
• Voluntary Life Insurance 
• Long-Term Disability (LTD)
• FSA Medical Flexible Spending Account
• FSA Dependent Care Spending Account
• Employee Assistance Program 

Financial Benefits:

• Competitive 401K Plan
• Loan Forgiveness Programs*
• Employee Referral Bonus Program

Professional Development:

• Tuition and Training Reimbursement
• Agency Wide Training
• Master Class Educational Tool  

Get Involved:

• Employee Recognition Programs 

Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position.  Influenza (Flu), COVID and Tdap Vaccines are required for ALL staff.     

Sunrise Community Health is an Equal Opportunity Employer.  We value a diverse, inclusive workforce that enriches our culture and our mission to provide affordable access to quality healthcare for all. Qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.  Accommodations are available for applicants with disabilities.