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Quality Improvement Specialist

Health Federation Of Philadelphia
Full-time
On-site
Philadelphia, Pennsylvania, United States
$55,000 - $60,000 USD yearly
Process Improvement/Quality Improvement

Job Details

Experienced
Main HQ Center City 650 - Philadelphia, PA
Full Time
4 Year Degree
$55000.00 - $60000.00 Salary/year
None
Day

Description

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote community health by advancing access to high-quality, integrated, comprehensive health and human services. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.

JOB SUMMARY

This position works with the Director of Quality Improvement and Evaluation to support performance measurement, quality improvement, and evaluation activities within the Population Health department at the Health Federation of Philadelphia (HFP).  The Population Health department uses a population health management system, Azara DRVS, to aggregate data from participating health centers and support quality improvement and evaluation activities at the health center level and across several projects.  The QI Specialist will support programs within the department, including the Health Center Controlled Network (HCCN), which serves 35 participating health centers across the state of Pennsylvania, and the CDC Diabetes 2320 program, which aims to prevent or delay the onset of type 2 diabetes in adults with prediabetes and to enhance quality of care among people with diabetes.   Work on additional initiatives may include supporting health centers in reviewing and utilizing data to improve cardiovascular health, cancer screening and follow-up, and engagement in value-based care contracts.

JOB SPECIFICATIONS

Responsibilities/Duties

  • Engage in quality improvement and evaluation activities with health centers and Population Health department programs at HFP.  This will include assisting with needs assessments, researching quality improvement strategies and tools, and assisting with evaluation tool design and administration.
  • Develop reports and dashboards in the population health management system (Azara DRVS) to support QI projects related to topics such as hypertension control, diabetes care, cancer screening and follow-up, and value-based care contracts.
  • Support efforts to assure data quality in the population health management system, including data mapping support and other data validation tasks.
  • Assist in providing training and technical assistance to health center partner organizations in use of the population health management system. 
  • Support preparation and presentation of QI data reports to health centers, funders, and other partner organizations.
  • Utilize system data and tools to generate reports and dashboards in support of quality improvement and evaluation activities. 
  • Research QI change ideas and QI tools.  Provide support in curating and presenting such ideas and tools to project teams and QI work groups.
  • Assist in facilitating QI work group and other network-level meetings focused on data and quality improvement (support taking attendance, meeting minutes, and identifying follow-up tasks).
  • Support development and implementation of project evaluations within the Population Health department (including evaluation planning, tool development, data collection/management).

Qualifications

Education:  Bachelor’s degree in public health, social work, sociology, health information technology or related field; 2-4 years of relevant experience; or a combination of education and experience that reflects the skills identified in this position description.

Skills/Experience:

  • Experience with data management, analysis, interpretation, and visualization.
  • Proficient in Microsoft Excel, Word, and Power Point. Ability to quickly master new technology tools is essential.
  • Strong written and verbal communication skills.
  • Experience working on program evaluations and/or projects to support data-informed quality improvement preferred.
  • Highly organized, with excellent time management skills, and systems-oriented.
  • Strong problem-solving and collaborative skills.
  • Demonstrated ability to work independently and as part of a team.
  • Able to handle multiple tasks and manage project timelines with a high degree of organizational skill.

Work Environment:  Standard office setting with extended periods at work station and periodic use of office equipment.

Position Type and Work Schedule:  Full time position, typical hours are Monday through Friday 8:30am to 5:00 pm.  Flex office schedule options available with supervisor approval.

Travel:  Minimal scheduled travel for meetings, trainings, and technical assistance sessions with participating health centers.

Physical Demands:  Able to sit and work at a computer keyboard for extended periods of time.  Able to lift and move up to 15 pounds.

Salary and Benefits:  Starting salary of $55,000 to $60,000.  Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:

  • Medical with vision benefits
  • Dental insurance
  • Flexible spending accounts
  • Life, AD&D and long-term care insurance
  • Short- and long-term disability insurance
  • 403(b) Retirement Plan, with a company contribution
  • Paid time off including vacation, sick, personal and holiday
  • Employee Assistance Program

Eligibility and participation is handled consistent with the plan documents and HFP policy. 

DISCLAIMER

The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

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