Project & Process Improvement Lead

Job Description

About the Role:

We are currently seeking a Project & Process Improvement Lead to support strategic business and IT initiatives for one of our key partners – a global leader in sustainable mobility solutions. This role combines project and change management with business process improvement and stakeholder engagement, working cross-functionally across departments.

Key Responsibilities:

• Lead and coordinate business and IT projects, from concept to implementation
• Collaborate with project sponsors to define business cases and strategic goals
• Manage project schedules, priorities, and execution within time and budget constraints
• Drive cross-functional teams, coach and motivate team members to deliver business value
• Apply structured methodologies for business change and process optimization
• Ensure alignment with business KPIs and track performance against SLAs
• Act as a key communication link between stakeholders across all organizational levels
• Work closely with quality and process improvement teams on BPM initiatives
• Support the use of Lean tools and structured problem-solving methods across the organization
• Provide coaching, training, and support for continuous improvement culture
• Analyze project impact using data-driven methods (before/after analysis, KPIs)
• Ensure compliance with internal standards, policies, and code of conduct
• Represent the company professionally in internal and external settings

Requirements:

• Minimum 2 years of experience in project and/or quality management
• University degree (Business, Management, IT, or related field)
• Fluent English (written and spoken)
• Strong project and change management skills, with ability to handle multiple projects simultaneously
• Excellent analytical thinking and problem-solving capabilities
• Solid understanding of KPIs and performance measurement tools
• Strong stakeholder management and team leadership skills
• Excellent communication and presentation abilities
• Practical experience with tools such as Lean, Six Sigma, Kanban, BPM is highly desirable
• Lean Six Sigma Green or Black Belt certification is a plus
• Proficient in MS Excel (including pivot tables, charts, reports)
• Experience with analytical tools such as QlikSense, Business Objects or similar
• Advanced knowledge of JIRA and Confluence

We look forward to receiving your CV in English! Please, note that only shortlisted candidates will be contacted.

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