Process Improvement SME

• Drives the simplification of business processes and transformation efforts across the enterprise and engages with all levels of stakeholders to enable scale, operational efficiency, and agility in business operations.
  
• Implements business transformational and continuous improvement strategies with sensitivity towards the organizational structure, mission and values, culture, people and processes.
  
• Assists with designing and implementing state-of-the-art business processes and leads/supports the process implementation effort to include training.
  
• Partners with stakeholders to identify opportunities to streamline and simplify business and operations processes.
  
• Uses industry standards such as CMMI, Lean, Kaizen, DMAIC (Design, Measure, Analyze, Improve, Control) and ISO to assess organizational business processes.
  
• Leads small teams in the use of Lean methodologies, tools and other techniques to optimize processes, eliminate waste, improve quality and reduce costs.
  
• Identifies root causes and improvement opportunities.
  
• Conducts process audits.
  
• Works with business process owners on documentation, change management and impact analysis, remediation of findings, if any, from internal or external audits.
  
• Measures, monitors, and evaluates the effectiveness of process changes post-implementation and makes the appropriate future enhancements to optimize efficiency and effectiveness.
  
• Leverages industry-leading process improvement methodologies to develop process mapping, assessment, and reengineering frameworks and toolkits for business process owners, including process flow diagrams, roles/responsibilities, gap analysis reports, etc.
  
• Collaborates and contributes to the creation, deployment, and maintenance of process best practices and documentation, including flowcharts, risk-control matrix, etc.
  
• Works as an internal consultant, mentor, and team leader to develop people to solve problems, promote Lean thinking and foster a continuous improvement culture throughout the organization.
  
• Identifies, manages, and mitigates risks and tracks risk to closure.
  

Requirements

Education Level: Bachelors

Minimum Years of Experience: 4

Education/Experience Substitutions: Associate’s degree + 2 years relevant experience or 4 years relevant experience. Professional certification in lieu of a Bachelor’s degree