Prior Authorization Specialist

Position: Prior Authorization Specialist
Department: Pharmacy Services
Status: Non-Exempt

Are you detail-oriented, organized, and passionate about helping people access the medications they need? Do you thrive in a fast-paced environment where teamwork and compassion are key? If so, we want YOU to join our pharmacy services team at Hawaiʻi Island Community Health Center (HICHC)!

What You’ll Do

As our Prior Authorization Specialist, you’ll be the go-to person for making sure patients get the medications prescribed by their providers—especially those tricky, high-cost or specialty meds. You’ll:

• Navigate insurance portals like a pro to submit prior authorizations.
• Coordinate infusion orders and RX discount programs.
• Work closely with pharmacists, providers, and patients to keep everything running smoothly.
• Be a calming voice for patients when things get stressful (because you’ve got this!).

What We’re Looking For

• Education: High School diploma or GED required.
• License: Active registration with the Hawaiʻi Board of Pharmacy as a Pharmacy Technician.
• Experience: Prior authorization experience preferred (but we’ll train the right person!).
• Skills: Strong communication, organization, and computer skills. Ability to stay cool under pressure and keep things confidential.

Why You’ll Love Working Here

• Be part of a mission-driven team improving health care access for our island community.
• Enjoy a supportive work environment that values ownership, teamwork, communication, and compassion.
• Competitive pay and benefits, plus opportunities for growth and cross-training.

Ready to Make a Difference?

Apply today and help us ensure every patient gets the care they deserve.