Portuguese-Speaking Healthcare Customer Specialist (Remote, Bulgaria)

Are you ready for an international career?

We are looking for empathetic, customer-focused Healthcare Support Specialists who speak Portuguese and English to join our team. You will be the voice of trusted global healthcare products, assisting consumers with high-quality guidance and support all from the comfort of your home in Bulgaria.

Start date: 15 December 2025
Location: Bulgaria (remote)
Base salary 3300 BGN + plus benefits
Shifts: Rotational
Monday - Friday
13:00-22:00, 16:00-01:00, 11:00-20:00

Responsibilities

• Provide professional support to customers regarding healthcare products
• Deliver accurate information, track issues, and ensure customer satisfaction
• Uphold company policies, quality standards, and compliance rules
• Represent our brand with empathy, professionalism, and patience

What we offer

• Relocation support (refund of travel expenses and accommodation assistance)
• Monthly transportation/internet allowance
• Additional payment for night hours
• Life insurance and Medical plan
• Multisport Card

Your Profile

• Fluent in English and Portuguese
• Good customer service skills (multitasking, communication, empathy)
• Customer-oriented mindset and problem solving
• Residency card (valid 12+ months), EU citizenship or refugee card
• Work permit and blue card applications are NOT accepted.

Why Join Us?

Youll become part of a supportive and multicultural team, gain experience with one of the worlds most respected healthcare brands, and enjoy solid benefits while working from home. Your work will make a real difference in peoples everyday health and well-being!

If you're interested contact me on LinkedIn or send me a CV to dominik.banovcic@cbtalents.org.