Summary
Under limited supervision, evaluates and recommends improvements for the quality of integrated health services provided by CODAC.
Essential Duties and Responsibilities
Collects clinical outcomes and process data and performs analysis to provide insight into CODACβs integrated healthcare system.
Analyzes population level data and assists in determining improvement activities to improve key performance indicators including outcomes, satisfaction and to assist in decreasing system costs.
Gathers and presents data on performance metrics to facilitate the review of program effectiveness for all CODAC programs as well as grant-funded activities as needed.
Shows initiative in developing new methods for analyzing quality and effectiveness of programs and services.
Evaluates patient care data to ensure care is provided in accordance with clinical guidelines and organizational standards.
Assists in reconciling data received from health plans, turning them into actionable activities, track improvements, and issue reminders to treatment teams.
Monitors the overall quality of services provided by CODAC and its subcontracted service providers to ensure compliance with contracts, state legislation, CARF accreditation standards, and AHCCCS regulations.
Tracks, monitors, and implements improvement actions for specialized projects and evaluates the success of such actions.
Completes ad hoc data requests from leadership staff related to services, processes, outcomes, and population health.
Provides training and technical assistance to agency staff.
Assists with agency-wide preparation process in maintaining national accreditation status.
Remains current of trends and best practices in quality improvement and data visualization.
May coordinate and direct the work of others.
Performs other related duties in accordance with agency growth and changes.
Qualifications
Education & Experience:
Masterβs or Bachelor's degree in a related field such as psychology, sociology, social work, public health or public administration AND 2 years of relevant experience
Additional Requirements:
Valid Arizona Driverβs license, proof of current insurance and willingness to use personal vehicle. Driverβs license is an essential requirement for performing duties for this position.
Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
Skills:
Familiar with a variety of the field's concepts, practices, and procedures.
Extensive knowledge of Systems of Care.
Extensive knowledge of community resources.
Extensive knowledge of behavioral health challenges which include knowledge of the impacts of mental illness, domestic violence, and the dynamics of addictive behavior.
Intermediate to advanced computer skills using MS Office products, Word, Excel, Access, etc., importing/exporting data to/from applications.
Beginner Tableau Desktop and Server skills preferred.
Knowledge of basic quantitative and qualitative analysis and reporting.