Patient Navigator (Marketer Hospice Agency)

Patient Navigator (Marketer) – Hospice

Advanced Home Health and Hospice of Cleveland | Field-Based | Full-Time

Are you an outgoing, motivated professional with a passion for connecting people to care? Advanced Home Health and Hospice of Cleveland is looking for a dynamic Patient Navigator to join our growing team. This is a field-based role focused on building strong relationships and promoting our exceptional hospice services in the community.

About the Role

As a Patient Navigator, you'll spend the majority of your time out in the field, meeting with providers, educating community partners, and establishing referral relationships. This is not a desk job—we're looking for someone who thrives on meaningful interactions, strategic outreach, and making connections that help patients receive the care they need.

What You'll Do

• Promote hospice services to physicians, hospitals, discharge planners, and community groups
• Conduct regular outreach and in-person visits to maintain and grow referral networks
• Educate providers and partners on hospice care and eligibility
• Represent Advanced Hospice of Ohio at community events, health fairs, and networking opportunities
• Track leads, referrals, and activity in the CRM system
• Collaborate with clinical teams to align messaging and ensure quality patient transitions
  

• Previous marketing experience (required)
• 1+ year of healthcare marketing or field outreach experience (preferred)
• Knowledge of hospice or healthcare services is a plus
• Valid driver’s license and reliable transportation (required)
• Strong communication and presentation skills
• Self-driven and organized, with a passion for meaningful work

Full-Time Benefits Include:

• Start-of-care bonus
• Medical, dental, and vision insurance
• HSA and FSA options
• Life and disability insurance
• 401(k) with company match (Traditional & Roth)
• Paid Time Off (PTO)
• Continuing education assistance
• Employee Assistance Program (EAP)
• Discounts on home, auto, and pet insurance
• Volunteer opportunities throughout the year