Patient Navigator Admin/Float - Burbank, CA

Saving Lives with Early Detection

At HALO Diagnostics (HALO Dx), we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and conquer the most impactful diseases. Through our specialized care and advanced diagnostic tools, we make a measurable difference in patient outcomes.

From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology, and Whole Body Imaging, our radiologists are highly trained to diagnose—and in many cases, treat—a wide range of health conditions using minimally invasive methods.

Position: Patient Navigator Float – Hereditary Cancer Testing

📍 Location: Burbank, CA
🕗 Schedule: Monday – Friday, 8:00 AM to 4:30 PM
💼 Job Type: Full-time | In-Person

**Bilingual in Spanish/English is required**

About the Role

As a Patient Navigator specializing in Hereditary Cancer Testing, you will support patients through critical stages of their diagnostic journey. You will be based in Burbank, CA providing education, coordinating care, and assisting with phlebotomy. You'll work closely with a multidisciplinary clinical team to ensure a seamless, supportive, and professional patient experience.

In addition to competitive compensation, this position includes a comprehensive benefits package and stock options in a fast-growing health tech company.

Key Responsibilities

Patient Navigation & Administrative Support (Remote):

• Conduct patient callbacks to schedule genetic testing appointments
• Provide clear, compassionate education about hereditary cancer testing
• Register patients and manage follow-up appointments
• Verify and update patient demographic and insurance information
• Monitor and follow up on no-shows and cancellations
• Maintain accurate documentation and ensure HIPAA compliance
• Participate in team meetings and ongoing training
   

Clinical & In-Person Support (On-Site):

• Rotate between outpatient sites for coverage
• Educate and support high-risk patients during in-person visits
• Perform blood draws and specimen collection (-5-10% of role, may expand)
• Accurately verify, label, and handle specimens 
• Maintain a clean, safe, and welcoming clinical environment
• Collaborate closely with clinical teams and area supervisors

Qualifications

Required

• High school diploma or equivalent
• Minimum 2 years of recent healthcare experience (administrative or clinical)
• 2+ years of experience with insurance verification and authorizations
• Experience working with EMR/EHR systems
• Strong communication and interpersonal skills
• Ability to work independently in a HIPAA-compliant remote workspace
• Ability to travel to sites across the area (assignments may be given up to 8 hours
• prior to shift)
• Reliable transportation and valid driver's license (if applicable)

Clinical-Specific Requirements:

• National Certified Phlebotomist with strong venipuncture experience
• Current BLS certification

Preferred:

• Registered or Certified Medical Assistant
• 2+ years in a Patient Service Center or outpatient setting
• Prior customer-facing healthcare experience
• Bilingual in English and Spanish

Why Join HALO Dx?

• Make a real difference in patients’ lives with early detection and cutting-edge diagnostics

• Consistent weekday schedule – no weekends, nights, or holidays

• Competitive pay and comprehensive benefits, including:

  • Medical / Dental / Vision / Life insurance

  • 401(k) plan

  • Paid vacation, holidays, and sick time

  • Stock options in a growing health tech company

  • Flexible Spending Account (FSA) / Health Savings Account (HSA)

  • Disability insurance and employee discounts

  • Opportunities for career advancement and continued training

Join HALO Precision Diagnostics and be part of a team that’s transforming healthcare through early detection and personalized care.