Organ Procurement Clinical Educator

Manages the onboarding process for all staff within the Organ Procurement department, ensuring a consistent and comprehensive onboarding experience. Collaborates with leadership from Organ Procurement, Quality, and Education departments to evaluate, develop, and implement ongoing training initiatives and educational programs. 

ESSENTIAL JOB FUNCTIONS

CLINICAL EDUCATOR FOR NEWLY HIRED STAFF

1. Responsible for coordinating the onboarding process for all new Organ Procurement (OP) staff 
2. Assists with training of all new staff on key clinical responsibilities, to include: 
   Confirming staff member has all tools and equipment needed to start clinical orientation 
   Referral Management 
   Pre-donation evaluation 
   Family approach and authorization 
   Donor case management 
   Allocation 
   Organ Recovery Process 
3. Coordinates and implements in-office training including: 
   Consistent check-ins with orientees and preceptors during orientation to track progress and identify concerns. 
   Time management when off-call. 
   Quality responsibilities and donor follow-up. 
   Procedure competencies 
4. Provides information technology training and how it pertains to the OP department including but not limited to:  
   TrueNorth 
   UNET 
   TransNet 
   Hospital computer access 
   Docuware 
   Telehealth Applications (Specialist Direct) 
5. Coordinates and plans annual competency evaluation and training across all roles, to include:  
   Simulations 
   Wet Labs 
   Skill Development 
6. In conjunction with Manager, Clinical Development, conducts annual review of onboarding program to ensure current with MTN SOPs and processes 
7. Serves as an active role model for MTN core values by supporting, reinforcing, and exhibiting behaviors consistent with the MTN B-REAL behavioral competencies: belonging, respect, excellence, accountability and leadership. 

EDUCATION COORDINATION

1. Continuously assesses departmental training needs to align with organizational goals, regulatory requirements, and industry best practices. 
2. Supports the professional development of staff through structured learning pathways and performance improvement initiatives. 
3. In conjunction with Organ Procurement leadership and Corporate Education Department, develops and coordinates education events and competencies for the Organ Procurement department. 
4. Serves as a resource to Organ Procurement preceptors and provides ongoing preceptor development in conjunction with Corporate Education. 
5. Maintains expert knowledge of OPTN/AOPO/CMS regulations. 
6. Collaborates with Corporate Clinical Education Coordinator to ensure educational records and activities are accurately maintained. 

CLINICAL

1. Maintains expert knowledge of all OP processes.    
2. Ability to perform onsite clinical work to assess staff competency, provide training and education, and ensure consistency across all clinical roles.  
3. Works with OP Leadership to assist with evaluating preceptor skills and ongoing development   
4. Monitors OP metrics in conjunction with leadership and provides remedial training when needs are identified  
5. Leads annual competency training development and delivery in collaboration with OP and Corporate Education Leadership. 
6. Ensures compliance with established quality assurance standards as well as local, state and federal regulations relating to organ procurement to demonstrate commitment to quality.  
7. Maintains regular office hours when not onboarding or working in the clinical setting. 

QUALIFICATIONS AND PHYSICAL DEMANDS

1. Undergraduate degree in health sciences or equivalent field of study and professional clinical work experience required. RN licensure required. Minimum of three years’ experience working in the field of Organ Procurement or Clinical Nursing Education certification required.  
2. CPTC Certification or ability to obtain within two years of hire. 
3. Ability to work a minimum of 40 hours per week and participate in 24-hour CSS/AOC call.  Required to work for extended periods of time with few breaks.
4. Must have the ability to work varied hours (days/nights/weekends) to accommodate trainees. 
5. Must maintain a valid driver’s license in accordance with MTN motor vehicle policy.  Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines.  Must be able to travel within the service area by ground or air.
6. Excellent organization and time management skills; ability to function independently and collaboratively; demonstrated problem-solving and creative thinking skills and well-developed personal stress management skills.
7. Ability to lift 50 pounds and transfer short distances.
8. Possess ability to operate telephones, computers and surgical equipment.
9. Ability to speak and communicate clearly in order to accurately convey information to donor families, hospital staff and transplant/procurement personnel in person or by phone.
10. OSHA Category I – Exposed regularly to bloodborne pathogens while performing assigned job duties.  Bloodborne pathogens protection is required.
11. Home internet and wireless phone access is required.

MTN BEHAVIORAL COMPETENCIES

Belonging: Intentionally connects with colleagues by embracing differences and finding commonalities to create a workplace where all employees feel safe and genuine at work. Models the philosophy that lived experiences make individuals unique by respecting and seeking to understand beliefs, values and opinions that are new or different from their own. Represents through actions and influence, the idea that diverse perspectives make MTN stronger as we serve our mission.

Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.

It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment.  No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws.  In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment

MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be considered for the position they desire, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation would impose an undue hardship on the operation of MTN’s mission.