Medical Liaison - Monroe County

The medical liaison provides support to the nursing staff and direct support to the people served at the residential site. Promotes Person-Centered planning for people receiving services and their family members/guardians. Collaborates with the entire residential team including the Residential Nurse, Residential Director, Residential Manager, Assistant Residential Manager, DSPs, Behavior Intervention Specialist, clinicians, community agencies, and others involved in medical/nursing care providers as appropriate. Provides oversight of the residents’ medical care as designated by the Residential Nurse and provides guidance to direct care staff regarding the residents’ medical needs. Ensures completion of required duties for each shift. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Essential Duties and Responsibilities

• Coordinates referrals to community-based medical specialty providers
• Assists with scheduling and attending appointments and procedures with persons served as needed. Uses Outlook to maintain the schedule. Ensures transportation and proper staffing ratio for the appointment is scheduled
• Coordinates incoming and outgoing provider correspondence
• Completes necessary medical and insurance forms as required and correspondence as needed
• Maintains Medication Administration Certification and administers medications
• Assists in delegated nursing tasks as directed by RN (e.g. PONS monitoring, tracking, audits, etc).
• Responsible for the organization and cleaning of the medication room.
• Ensures sufficient and accurate stock of medications at all times
• Communicates with clinical staff to ensure follow-up to medical appointments in their clinical area.
• Liaison with the pharmacy.
• Checks MARS for errors and completes necessary paperwork including use of PRN medication and ensuring documentation is complete.
• Completes all required documentation in eVero and QuickMar
• Communicates with the person and team regarding medical appointments and outcomes.
• Purges paperwork on an annual basis in conjunction with site nurse.
• Makes notifications to day programs related to individual health needs and concerns.
• Attends support team/clinical meetings as medical liaison.
• Maintains a safe orderly environment conducive to the health, safety and wellbeing of individuals and employees.
• Ensures infection control practices are followed
• Provide supervision and training of medical needs to direct care staff on designated shifts as needed.
• Safely transports individuals to and from activities and appointments.
• Completes direct care tasks as needed/ directed by management
• Complies with all agency policies and procedures.
• Participates in relevant Agency meetings and/or trainings
• Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
• Other duties as assigned

Note:     The above description is illustrative of tasks and responsibilities.  It is not meant to be all inclusive.  Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Education:           High school diploma or GED

Credentials:            NYS Driver’s License that meets agency policy. CPR/FA, AMAP, SCIP certification required.

Experience:          At least 2 year(s) of experience

Physical Demands/Work Environment:  The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting.  Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.  The noise level in the work environment is usually quiet.

Compliance:  Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.  All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

Additional Requirements: