Maternal & Child Health Educator Team Lead

HOURS:  30 hours/week -  Full-time and benefits eligible

LOCATION: Remote, field-based position in Wisconsin

JOB SUMMARY: 

The Wisconsin Women’s Health Foundation (WWHF) is a mid-size nonprofit with over a 25-year history of providing high-quality women’s health education and outreach programming statewide. The WWHF is seeking a professional to join our First Breath team as a Maternal & Child Health Educator Team Lead. First Breath is a statewide program that helps people make positive changes to their tobacco, alcohol, and other substance use during pregnancy and beyond. The Maternal & Child Health Educator Team Lead will provide evidence-based tobacco treatment, substance use and mental health early intervention services to pregnant and postpartum individuals residing in Wisconsin.

RESPONSIBILITIES:

Health Education, Counseling, and Case Management (70%) 

• Manage a caseload of pregnant and postpartum individuals residing in
• Provide intensive, individualized tobacco treatment/smoking cessation counseling and relapse prevention counseling to participants via virtual visits, phone calls, and text messages
• Provide mental health education and referral support
• Provide virtual education to family members with the goal of reducing infant and childhood exposure to Environmental Tobacco Smoke
• Perform formal screening, brief intervention, and referrals for substance use
• Conduct screening, referrals, and follow-up for other health and social service needs
• Documentation and online data entry of all services on a daily and weekly basis

Team Lead (10%)

• Play a key role in the recruitment, interviewing, and hiring of new direct service staff, and support onboarding to ensure new team members are oriented and set up for success
• Lead in-practice training for new staff, modeling and providing hands-on coaching, visit shadowing, and performance feedback
• Support staff in developing competency in core service standards, documentation requirements, and tools
• Conduct regular check-ins with team members to provide guidance, encouragement, and opportunities for professional growth
• Provide real-time HE case consultation and support, serving as a resource for complex or nuanced situations
• Reinforce policies, procedures, and quality standards through coaching and modeling; identify emerging training needs and communicate trends or challenges to leadership
• Foster a collaborative, supportive team culture grounded in reflective practice, continuous learning, and high-quality service delivery

Community Outreach & Engagement (10%) 

• Organize and facilitate annual Participant Advisory Groups and other participant engagement activities as determined by the annual workplan, funders, and/or supervisor
• Develop and maintain relationships with health and social service providers in Wisconsin
• Represent the First Breath program and serve as an advocate for participants at local community outreach events and on coalitions and workgroups

 Program Communication, Operations, and Development (10%)

• Attend and contribute to monthly WWHF agency wide staff meetings
• Attend and contribute to regular First Breath team meetings, including preparing case briefings; preparing and facilitating presentations; and participating in group discussions
• Engage in regular one-on-one coaching sessions with First Breath Program Manager
• Engage in regular quality assurance activities
• Respond in a timely manner to all requests for information from First Breath Program Manager, and other WWHF staff
• Provide feedback and recommendations for program development and quality improvement
• Assist in the development of new counseling tools and educational materials
• Ensure the unique needs of women of Wisconsin are represented in perinatal programming at the Wisconsin Women’s Health Foundation
• Engage in ongoing continuing education opportunities and share learned knowledge with the team and organization

REQUIRED SKILLS:

1. Knowledgeable about maternal and child health, tobacco, and/or substance use
2. Knowledge and experience working in mental health
3. Experience working with diverse communities and demonstrated cultural humility
4. Demonstrated ability to handle protected health information
5. Excellent interpersonal communication skills and ability to treat participants with dignity and respect
6. Excellent organizational skills, attention to detail, and ability to multitask
7. Ability to work independently and demonstrated self-starter
8. Strong technology skills including experience with Microsoft Office, data entry software, and text messaging

MINIMUM QUALIFICATIONS:

1. Bachelor's degree in Psychology, Social Work, Health Education, Human Services, Nursing, or a related field. Master’s degree in Mental Health field preferred
2. 5 years of experience in an area related to patient care, case management, health education, and/or counseling
3. Valid driver’s license, reliable vehicle, and car insurance required
4. Ability to travel occasionally throughout Wisconsin and to WWHF main office in Madison, Wisconsin (employee will be reimbursed for all work-related travel)
5. A fully secure and confidential workspace (computer, phone, printer, and other supplies are provided)
6. Ability to obtain and maintain Certified Tobacco Treatment Specialist (CTTS) within six months of hire, Wisconsin Mandated Reporter training, and other trainings and certifications as determined by supervisor
7. Bilingual individuals strongly encouraged to apply
   
8. Experience in hiring and onboarding/training new hires a plus