Manager of Health Information Technology

Job Summary:

The Manager of Health Information Technology has primary responsibility for maintaining and developing Mosaic Health's Information Technology (IT) infrastructure that includes: Electronic Health Record (EHR) system, business applications, ancillary systems, operating systems, hardware and telecommunications equipment and services.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

• Ensures proper configuration and maintenance of installed IT and telecommunications infrastructure.
• Oversees IT and telecommunications technical support for all end users, including HIT helpdesk troubleshooting and escalations to application, operating system, hardware and telecommunications vendors' technical support departments.
• Designs and implements project plans to meet the strategic goals of Mosaic Health in the areas of technical infrastructure to support core business needs.
• Leads process analysis, documentation, problem resolution, and recommendation phases of HIT development projects as evidenced by best practice research.
• Recommends IT life cycle and budget to include change management.
• Assures that stated objectives of assigned HIT projects are attainable and within budgeted system constraints.
• Identifies potential interface or system interoperability issues and resolves with the HIT team.
• Consults with staff to manage deadlines/project delays and establishes corrective action plans.
• Develops and coordinates in conjunction with CIO all HIT related policies and procedures to ensure proper and appropriate usage by all Mosaic Health employees.
• Oversees decision making process for the design, selection, and implementation of new hardware and software requirements associated with network applications.

• Coordinates all HIT related activities including the following:
  • Vendor workgroups
  • Product development initiatives
  • Special project teams
  • Education programs
• Prepares and maintains project documentation, analyses and status reports.
• Assists in the preparation and submission of all required reporting to funding agencies and project collaborators.
• Oversees the planning and management of telephone system.
• Creates an inventory of present data assets and future needs.
• Works closely with CIO on strategic initiatives and technology needs and makes choice based on data-driven results.
• Constructs data policies, standards, controls, and provides framework to manage data across the network.
• Evaluates and decides on data storage methods, including cloud providers.
• Develops a strategy for consistent and integrated data warehousing by analyzing current data.