Manager of Clinical Compliance

About the Role

As a Manager of Clinical Compliance, you will be a national leader in achieving and maintaining licensing and accrediting.  This position requires up to 50% travel, strong organizational skills, ability to work from a home office or clinic office location, and demonstrated ability with excel, word, and PowerPoint.

What You'll Do

• Serve as a subject matter expert on licensing and accreditation needed to deliver and expand Eleanor Health’s clinical care delivery into new and established markets 

• Build and maintain relationship with external entities, partners, auditors, surveyors, and payers 
• Serve as a collaborative partner with internal department leaders 
• Directly supervise and support the Clinical Compliance team of Analysts and Coordinators
• • Responsible for maintenance of job descriptions, scorecards, performance reviews, PTO, etc 
• Manage acquisition and maintenance of all clinic or state licenses, accreditations and certifications of the national organization, state entities, and individual clinics. 
• • Manage audits and surveys associated with facility licensure and accreditation
  • Oversee training and application of licensing expectations and accreditation standards
  • Manage external portals and internal sources of truth

• Using your healthcare compliance expertise, lead the organization in it’s awareness and understanding of federal guidelines, state regulations, and certification standards 
• • Work alongside functional and market leaders to equip teams with actionable and accurate clinical compliance expectations
  • Oversee the accuracy and effectiveness of organizational policies and procedures
• Partner with Sr. Director of CQCM to inform Clinical Compliance strategy and KPIs and strategy 
• • Proactively assess and report resource barriers and/or support needed to meet internal and external timelines 
  • Provide data-driven feedback on Eleanor’s performance 
  • Analysis of staffing, vendors, options, implementation plans, and expectations 
• Oversee response all reported incidents and grievances 
• Oversee and lead the Medical Records function of Eleanor Health 
• Other responsibilities and tasks as needed and assigned 
  
  

You'll Be a Good Fit If You:

• Have at least five years of experience in healthcare compliance and management
• Have experience with CARF accreditation
• Have expertise in navigating multi-state licensure landscapes, at least 10+ states
• Have experience with policy and procedure management tools and technology solutions. 
• You are passionate about empowering others to understand and build compliant workflows and systems
• Experience with Monday.com project management board.
• Have experience serving on interdisciplinary teams and enjoy working in a collaborative environment
• Enjoy finding opportunities to improve, developing solutions, and communicating those opportunities to peers & leaders in an actionable and collaborative way
• Enjoy meeting new people and establishing mutually beneficial working relationships
• Technically savvy and ability to use G-Suite effectively
• Capability to work remotely from either a home office or a clinic office
  
  Valued characteristics and skills include: 
  
  
• Strong interpersonal skills
• Effective communication & high responsiveness 
• Meticulous attention to detail while keeping macro-level view 
• Excellent organizational skills
• Clear writer of standardized operational policies and procedures 
• Flexible and adaptable to rapid change & quick deadlines
• Possessing innovative and critical thinking skills
• Demonstrating the ability to grasp new concepts rapidly
  
  

Compensation & Benefits

The total target annual compensation range for this position is $$70-85,000. The actual compensation offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.

Eleanor Health offers a generous benefits package to full-time employees, which includes:

• Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge! 
• • 12 Vacation days
  • 12 Wellness (Sick) days
  • 3 Floating holidays
  • 9 Company-observed holidays
  • Jury Duty, Voting Leave, and other forms of paid time off may be available
• Eleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.
• 401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.
• Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.
• Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).
• Life Insurance - Both Eleanor and employee-paid options are available.
• Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.
• Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates
• • Mindfulness App Reimbursement
  • EAP with eight face-to-face sessions
  • Virtual health and wellness visits covered by our medical plan.