Healthcare Systems Analyst II - Electronic Health Record

Minimum Requirements

Bachelor’s degree, Associate’s degree with (5) years of experience, or greater than (6) years of 
experience in a healthcare application support role. Demonstrated organizational, analytical, writing, and 
interpersonal skills; demonstrated ability to set and manage multiple priorities and to lead others in team 
projects; demonstrated ability to manage and/or resolve issues affecting healthcare operational systems 
including clinical and/or financial. Related experience may be considered in lieu of degree. 

Knowledge / Skills / Abilities
HealthCare System Ownership and Issue Delegation Proficiencies
Ability to be proactive
Attention to detail skills
Dedication to maintaining high standards in system support and security
Organizational skills
Analytical skills
Written and verbal communication skills
Interpersonal skills
Ability to manage multiple priorities
Strong project management skills
Ability to document and create system support guidelines and architecture diagrams

Compensation\:  $81,525 - $132,475

 Benefits available for eligible positions include\: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Job Highlights:
A team of more than 400 professionals, Health System Information Services (HSIS) works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine.

Work with the Best at UAB Medicine:
UAB Medicine is Alabama’s largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.

- U.S. News & World Report's Best Hospitals, #1 in Alabama
- America’s No. 1 Best Large Employer, Forbes, 2021
- Level I Trauma Center
- NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center

Our success in patient care, innovation, and education is a direct result of our supportive and inclusive culture. Whether you are looking to start your career, fast-track your development, or diversify your skills, UAB Medicine offers avenues for advancement that other employers cannot match.

Duties

To analyze, design, implement, operationalize, maintain, and support systems utilized in healthcare 
operations. To evaluate requests through process, business, and technical requirement review. To 
partner with business experts to understand current challenges and collaboratively create solutions. To 
have a basic understanding of healthcare practices and workflows to achieve organizational outcomes. 
To maintain knowledge of emerging technologies and enhancements. To provide ongoing system support 
via on call processes, monitoring, and maintenance.

Key Duties & Responsibilities
1. Independently identify and analyze business needs, conduct requirements gathering, and define 
scope and objectives for systems related to Healthcare operations.
2. Independently provide data through visualization and documentation to analyze requests and 
monitor systems. Produce data diagrams and charts as an output of system functionality review.
3. Review work of peers and also follows change control processes to develop, build, test, and 
implement planned changes with associated technical and functional documentation.
4. Evaluates system performance criteria and demonstrates basic knowledge of common industry 
concepts and practices to maintain a consistent approach to operational processes and procedures, 
mitigating risks to system operations.
5. Maintains knowledge of system enhancements, corrections, and technical best practices.
6. Assist in the troubleshooting, assignment, escalation, and resolution of complex healthcare 
application installs, issue resolution, upgrades, and maintenance that may include user 
applications, end user hardware, networking communication, server hardware, system services and 
processes, databases, long term storage components, or any other operationally needed 
components.
7. With minimal assistance, assumes on-call duties as needed to provide user support by defining 
problems and identifying solutions. Assist in the establishment of a collaborative user support 
framework that addresses hardware, software, and process issues at all times (24/7). Exhibits 
excellent customer service and problem-solving skills.
8. Independently identify and analyze business needs, conduct requirements gathering, and define 
scope and objectives for systems related to Healthcare operations.
9. Independently provide data through visualization and documentation to analyze requests and 
monitor systems. Produce data diagrams and charts as an output of system functionality review.
10. Performs other duties as assigned.