Health Information Technician I

Position Title: Health Information Technician I Department: Health Information Management Reports To: Director of Patient Financial Services

Purpose of Position:

Perform routine administrative duties related to the storage and retrieval of health information, process repetitive documents in accordance with established procedure.

Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Essential Functions:

•  Perform high level administrative work to include, but not limited to, assembling and processing patient charts, retrieve files, maintain records, monitoring deficiencies in patient records, etc.
• Maintain accuracy of the storage and retrieval system, including the electronic health record and deliver charts as required
• Communicate with providers and other hospital staff when necessary to resolve issues, answer questions and direct more difficult situations to the appropriate staff members
• Provide administrative support to the department by answering telephones, data entry, filing, and completing basic release of information requests, etc.
• Cross-train to provide back-up support for other functions within the HIM and PFS departments
• Perform other duties as assigned

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Job Specific knowledge is listed below:

• None required

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.

Job specific skills and abilities are listed below:

• Above average customer service skills
• Administrative skills i.e. computer use, telephone, ability to file accurately

Minimum Requirements

Physical Requirements:

• Sit more than half the workday
• Stand and/or walk more than half the workday
• Bend, stretch, twist, crouch and/or reach
• Use hands and arms to operate office equipment for repetitive motion tasks consistently for more than one hour at a time
• Lift or carry unaided 25 to 50 pounds
• Push or pull using up to moderate force

• See and hear with normal acuity

Working Conditions:

• Work is conducted in a standard office environment but may enter a typical clinical environment which could include exposure to latex, biohazard or other harmful substances
• No travel required