Health Educator II

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

46 Prince St, Rochester, New York, United States of America, 14607

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

400270 Ctr Comm Health & Prevention

Work Shift:

UR - Day (United States of America)

Range:

UR URG 107 H

Compensation Range:

$23.06 - $32.29

Responsibilities:

GENERAL PURPOSE:
Under guidance from the CSP-FLR Program Manager and with latitude for independent judgment, the Health Educator II will be responsible for creating and implementing the public education, training and outreach (PETO) plan for the Cancer Services Program of the Finger Lakes Region. The position will coordinate all outreach and in-reach activities providing education and training to partners, providers and community members to reach the populations of focus. This position has some programmatic and strategic responsibility to implement the work plan and oversee the processes to ensure service, quality and outcomes to increase cancer screenings. The position will serve on community coalitions to build relationships that will propel the efforts of the CSP-FLR in the communities it serves and will function in multiple capacities to assist CSP-FLR in attaining all performance measures and program goals. This position works primarily in Wayne, Ontario, Seneca and Yates Counties. Work is also conducted in Monroe and Livingston Counties.

ESSENTIAL FUNCTIONS

Community Outreach

In collaboration with the Program Manager, design, manage and deploy activities of the CSP-FLR. The position will lead educational and outreach activities to both CSP-eligible individuals and identified populations of focus to recruit and enroll eligible uninsured and underinsured individuals in need of breast/chest, cervical and colorectal cancer screenings. Assist in the planning and coordination of community partnership meetings, cancer awareness events, and public relations campaigns to raise awareness of cancer prevention and screening. Develop outreach plans to reach clients. Monitor metrics and evaluation processes, analyze and track results and trends for client satisfaction and referral patterns, maintain compliance with HIPPA and PHI management.

Community Partners

Educate community partners about the importance of screening by attending community health-related talks and events, and networking with those in attendance to increase awareness of the CSP-FLR; participate on community coalitions as assigned, and bring back information that would be helpful to the CSP-FLR team. Establish and maintain relationships with individuals and community-based organizations for partnership opportunities between the CSP-FLR and the communities it serves. Attend CSP-FLR, CCHP and partner-sponsored events.

Provider Relations

Responsible for coordination between providers and CSP-FLR to ensure protocols are followed for quality service delivery. Conducts periodic provider check-ins to replenish CSP-FLR materials, collect needed documentation and reports and ensure familiarity with CSP-FLR program. Maintain updated and accurate records of provider services and contact information. Coordinate screening events between providers and CSP-FLR to ensure all eligible patients are recruited, processed, tracked and screened appropriately.

Reports and Recommendations

Maintain a working knowledge of cancer prevention and screenings for all CSP-FLR covered cancers (breast/chest, cervical and colorectal) including screening eligibility and guidelines. Stay abreast of the literature regarding cancer prevention and attend pertinent meetings and seminars. Prepare analytical reports and recommendations for program enhancements.

Program Support

Assist co-workers as needed by answering phones, assisting with follow up calls, assuming other duties when coworkers are out of office for sickness or vacation. Enroll eligible clients into the program for cancer screenings. Follow up with patients for appointment reminders, recall and consents. Aids in provider credentialing process.

Other projects and job duties as assigned.

QUALIFICATIONS

REQUIRED:

• Bachelor's degree
• 2 years of related experience or equivalent combination of education and experience
• Excellent communication skills; the ability to interact effectively with a wide range of individuals, including clients, peers, clinicians/researchers at all levels, and staff in a variety of office settings; ability to work independently and as part of a team; ability to work effectively with people of different cultural and economic backgrounds.
• Advanced knowledge of Microsoft Office Suite, internet search techniques, and basic knowledge of medical terminology and ability to learn and master new software quickly.
• Valid NYS Driver's License and reliable transportation.
• Ability and willingness to travel regionally throughout a six-county area on a weekly basis.
• Able to work during weekends and evenings
• This position primarily works in Wayne, Ontario, Yates and Seneca Counties. A satellite office is in Canandaigua, NY. Travel to the main office in Rochester is required as needed. Work may also take place in Monroe and Livingston Counties.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.