As the EHR Trainer, you will work alongside the Informatics Department analysts to provide training to all new HealthLinc employees and providers who will use the EHR for their job. You will also provide existing staff and provider training in new EHR features as well as on-going support training to maintain standard EHR documentation. Facilitate the flow of communication to staff from the informatics department and from staff to the clinical applications manager to ensure training is effective and to continuously improve the content and delivery training.
RESPONSIBILITIES:
Develops and Maintains the Training Syllabuses for all EHR roles by specialty for all new staff and providers.
Develops and Maintains Training Guides and/or User Training Guides for all functions in EHR.
Develop, Maintain and Use EHR set up lists for every class to allow the trainee to experience true life functions within the EHR.
Train all new staff who utilize the EHR for their job.
Train all new providers in EHR.
Develop and maintain a monthly Training Plan to use in Support Training within the clinics. Facilitate that training in every clinic every month.
Coordinate with QI to assure EHR supports the individual clinic goals.
Audit EHR Notes to assure users are documenting appropriately.
Offer special classes in focus areas such as CPT/ICD 10 coding.
All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient- Centered Medical Home (PCMH).
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
REQUIRED QUALIFICATIONS:
Education/Training
Bachelor’s degree in at least one of the following:
Health Information Administration
Training and Development
Technical Training and Development
Technical Writing
Nursing (BSN)
Experience
At least 1 year of experience working in healthcare preferred
Skills/Job Requirement
Experience in a clinical setting
Understanding of medical/clinical terminology
Proven experience in training and teaching software preferably clinical software
Minimum of 3 years in training
Skills/Job Requirements
Strong presence in a classroom
Strong customer service skills
Strong organizational and time management skills
Excellent written and verbal communication skills
Proven ability to work well in a team environment
Willingness to travel within 100 miles for training