EHR Coordinator

EHR Coordinator        

Job Description

The Company:

Since 1975, Elizabeth Wende Breast Center has been serving the greater Rochester, NY area with superior breast imaging technology and patient care. As the first dedicated breast clinic in the United States, EWBC is a committed leader in the field of breast imaging and breast cancer diagnosis.

Job Summary

Ensures that all patient information is accurate, available and up to date within the RIS application. Communicates closely with staff and PACS administrators and IT staff to ensure that all systems are working properly. Assists with learning and maintaining all applications.

Essential Duties and Responsibilities

• Implementation of Radiology software (EHR) for all users  
• Provides and maintains access to EHR systems for staff 
• Provides guidance and assistance for all staff using EHR applications 
• Works closely with programmer to create and upgrade new features and applications within the software.
• Works with vendors to troubleshoot issues that arise for EHR applications while maintaining communications with staff.
• Participates in workflow meetings and works on continuously improving procedures. Identifies and recommends improvement opportunities, logs application administration requests. Shares application administration knowledge and provides cross-training and peer support.
• Assists with upgrades and communication with other applications including PACS and Document Systems
• Provides on-call support after hours as defined by the application support requirements.
• Perform other duties as assigned

Qualifications and Skills

• Strong communication service skills, including timely response to users’ inquiries or complaints
• Clinical understanding of radiology and imaging services is helpful. 
• Previous experience with EHR/PACS is a plus.
• Advanced level understanding of SQL programming language. 
• Knowledge of web programming and web applications.
• Excellent written/oral communication skills required.
• Bachelor's degree in related healthcare discipline or information systems discipline is preferred.
• Multi-task using a hands-on approach
• Time management skills and ability to prioritize tasks

Performance Standards

The RIS Coordinator reports to the Clinical Applications Manager. Relevant competencies include developing and maintaining relationships with all department managers, organizational skills, project management, critical thinking, problem solving, attention to detail, and effective written and verbal communication. Must be results-oriented with the ability to prioritize and manage multiple projects in a fast-paced, dynamic environment while maintaining focus on key goals.

Hourly: $28.85-$36.06

Competitive Benefit Package; Medical, Dental, Vision, Life, Disability, Retirement, PTO/Sick Pay

Please note that this job description is subject to change or modification at any time, with or without notice, at the discretion of Elizabeth Wende Breast Care, LLC