Director of Health Information Technology (HIT)

Mosaic Health, a network of Federally Qualified Health Centers in Western and Central New York, is seeking an experienced Director of Health Information Technology (HIT) to join our Administration team. This is a hybrid work from home position, however regular travel to office locations is required.

In collaboration with our Chief Information Officer, the HIT Director is responsible for the maintaining and developing Mosaic Health's Information Technology (IT) infrastructure that includes our: Electronic Health Record (EHR) system, business applications, ancillary systems, operating systems, hardware, and telecommunications equipment/services.

Duties to include, but not limited to:

• Ensuring proper configuration and maintenance of installed IT and telecommunications infrastructure.
• Overseeing IT and telecommunications technical support for all end users, including HIT helpdesk troubleshooting and escalations to application, operating system, hardware and telecommunications vendors' technical support departments.
• Designing and implementing project plans to meet the strategic goals of Mosaic Health in the areas of technical infrastructure to support core business needs.
• Leading process analysis, documentation, problem resolution, and recommendation phases of HIT development projects as evidenced by best practice research.
• Recommending IT life cycle and budget to include change management.
• Developing and coordinating in conjunction with CIO all HIT related policies and procedures to ensure proper and appropriate usage by all Mosaic Health employees.
• Overseeing decision making process for the design, selection, and implementation of new hardware and software requirements associated with network applications.
• Coordinating all HIT related activities including vendor workgroups; product development initiatives; special project teams; and education programs.

• Assisting in the preparation and submission of all required reporting to funding agencies and project collaborators.