Job Title: Diabetes Educator
Job Code: DIABED
Department: Diabetes
Division: Nursing
Salary Level: Non-Exempt 12
Reports to: Primary Care DON
Last Revised:
Primary Function
The purpose of this position is to provide nursing cam for patients in the Cherokee Diabetes Healthy Heart Initiative. It is also to provide diabetes education and management and care coordination as part of a team effort, to persons and families with diabetes and to provide nutrition and fitness education to those persons at risk for cardiovascular disease.
Job Description
Education/Experience
Job Knowledge
Complexity of Duties
This position is part of the Heart Healthy Initiative. The focus is to case manage patient care and activities. This position is also to provide education to patients and participate in community activities to promote healthy lifestyles to prevent diabetes complications
Supervision Received
Works under the general guidance of the Heart Healthy Coordinator, Cherokee Diabetes Manager. Must work within guidelines and curriculum of DDTP. Works independently within applicable licensing regulations where latitude for creative thinking, initiative and discretion are given to achieve department goals and objectives.
Responsibility for Accuracy
Most clinical errors would be detected with proofing and review procedures. Failure to properly manage and direct activities could result in ill will for the department, delays in patient treatment, and negative patient and community relations. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources. Accuracy of data and research is critical in the allocation of tribal resources. Responsible for the adherence to policy and procedure. Inappropriate actions or inaccuracies in judgment could result in improper diagnosis and treatment, serious liability for the tribe, or more serious health risks to patients.
Contacts with Others
Has frequent contacts with coworkers, other health professionals, and patients where tact, courtesy, and diplomacy are required to maintain positive relationships. Requires sensitivity to others while dealing with patients and their families. Purpose of contacts is to exchange information, gain assistance, and dispense data.
Confidential Data
The provision of medical care requires that the incumbent shall maintain strict appropriate confidentiality regarding all patient information. Violations of confidentiality regulations shall be a cause for adverse action.
Mental/Visual/Physical
Job duties can be mentally/emotionally stressful at times. Close mental concentration and attention to detail are required. Physical activities require the ability to walk, sit, reach, bend, and lift while assisting patients to walk, transferring or timing. Must have visual acuity, manual dexterity, and the ability to speak and hear. May occasionally move more than 15 pounds.
Environment
The role is performed in a variety of settings throughout the health system and community including client home, and community centers as well as hospital inpatient and outpatient clinical settings. There is a potential for exposure to blood or body fluids and communicable diseases. Other disagreeable elements include dealing with stressful patients, personnel, physicians, patients, and families/significant others. Must possess stamina to withstand and function effectively under stress.
Customer Service
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.