Join our team here at River Valley Counseling Center, Inc.!
We are hiring a Clinical Support Staff for our Chicopee Outpatient Clinic!
About Us:
At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.
We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.
Position Summary:
This position provides essential secretarial and receptionist support to ensure the smooth operation of a designated River Valley Counseling Center site. Responsibilities include managing client records, verifying insurance, scheduling appointments, handling phone calls, and maintaining a professional front office environment. The role also requires confidentiality, strong communication skills, and the ability to support staff, clients, and administrative functions efficiently.
Key Responsibilities:
To provide secretarial and clerical support for the effective operation of the assigned site location.
To coordinate and schedule appointments or meetings, as requested, for the professional staff.
To organize and maintain accurate files and records and to retrieve files as necessary
To answer phone calls promptly and courteously and to take and communicate message accurately
Qualifications:
Required:
High school graduate, with emphasis on secretarial sciences
Minimum six months experience in a computerized office environment; computer literacy required.
Preferred:
Bilingual language capabilities a plus
What We Offer:
A supportive, mission-driven work environment
Opportunities for professional development and continuing education
Competitive benefits package
Collaboration with a compassionate, multidisciplinary team
The chance to make a real difference in our communities
Summary of Benefits:
Salary Range: $21 - $21.50
Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions.
Generous time off benefits for eligible positions
Exclusive employee discounts
Excellent and affordable insurance including health, vision, dental and pet insurance
Mileage reimbursement
403b match
CEU reimbursement up to $1,000 per year
Our Commitment to Diversity and Inclusion:
River Valley Counseling Center, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you’re passionate about helping others and want to be part of a team that values integrity, compassion, and innovation — we’d love to hear from you!
Posting remains open until filled.