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Clinical Support Nurse

Patient Care America
1 month ago
Full-time
On-site
United States
Administration, Operations & Management

Patient Care America is a premier renal healthcare provider specializing in precision medicine nutrition support and clinical solutions for kidney disease patients. We offer evidence-based therapies such as IDPN (Intradialytic Parenteral Nutrition) and IPN (Intraperitoneal Nutrition) to help manage malnutrition and improve clinical outcomes. Backed by published research demonstrating improvements in albumin levels, our therapies are trusted by nephrology teams and dialysis clinics nationwide.

Proudly accredited by PCAB, ACHC, and NABP, we uphold the highest standards of safety, quality, and care. But our commitment extends far beyond delivering infusion therapies; our value-added services include oral nutrition supplement programs, access to our clinical support nurse team, patient support networks and free continuing education for registered dietitians and nurses.

As a leading renal solutions provider, we also offer bundled prescription medications, streamlining delivery and supporting improved medication adherence.

To support patients beyond the clinic, we provide digital tools and community-based platforms tailored to their needs and experiences. These tools include educational resources, the TransplantLyfe365 app, and an online peer community (www.TransplantLyfe.com) that helps patients connect with others and manage the everyday challenges of chronic kidney disease and transplantation.

Driven by a dedicated commitment to scientific rigor, clinical excellence and compassionate care, Patient Care America is redefining what it means to be a true partner through each stage of kidney care.

BENEFITS

Our company offers:

  • Competitive pay
  • Monthly bonus program
  • Generous paid time off
  • Paid holidays
  • Health insurance
  • Life insurance
  • Employer paid Long-term and Short-term Disability
  • Wellness
  • 401k retirement with company matching program
  • Educational assistance
  • Career growth
  • and much, much more!!

 You must be able to pass a drug, background screen and be eligible to work in the U.S.

JOB SUMMARY:

The Clinical Support Nurse is responsible for providing clinical guidance and expertise to the VP of Sales, Nutrition Therapy Consultants, and other clinical and non-clinical personnel.  He/she supports the company’s mission and coordinates care with other healthcare providers, the client, the client's family, and the community.  

QUALIFICATIONS:

  • Active Registered Nurse license from the state where practicing is required.
  • 5 years of clinical experience (parenteral nutrition and/ or Nephrology experience preferred).
  • Outgoing, engaging, and energetic.
  • Self-starter, ability to work independently.
  • Strong organizational and time management skills.
  • Proficient in Microsoft Office software programs.
  • Ability and willingness to travel throughout the assigned territory.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Represent Patient Care America and its goods and services to Nephrologists and dialysis clinics.
  • Provides guidance and clinical support in your designated region.
  • Acts as a resource in problem-solving patient care issues.
  • Makes fiscally responsible travel arrangements to and from patient home trainings and on-site clinic in-services.
  • Assists with the introduction of IDPN and IPN therapies and equipment.
  • Conducts both in-person or virtual in-service training on IDPN and IPN therapies.
  • Trains dialysis center staff on how to administer/ start patients on IDPN.
  • Assists in obtaining patient and doctor’s signatures on forms needed to start therapy.
  • Trains patients and/or patient’s nurse/ caregiver on IPN and home IDPN therapy at the patient’s home.
  • Uses company software to document all patient communications/interactions.
  • Conducts care plan reviews for all home patient starts both quarterly and as needed. 
  • Participates in the development/ evaluation of Patient Education/ discharge planning aspects of care.
  • Provide customer feedback to corporate to improve customer satisfaction.
  • Attends all Team meetings and company Town Hall Presentations.
  • Assists in sales presentations as directed by the VP of Sales.
  • Conducts regional training programs for Nutrition Therapy Consultants.
  • Participates in exhibiting at renal conferences as needed.
  • Collaborates with Nutrition Therapy Consultants, Dietitians, Physicians, and other health care professionals to identify educational needs.
  • Works with PCA’s Pharmacy staff in deciding what formula is appropriate to provide a patient.
  • Maintains a friendly, professional, caring attitude towards customers and co-workers in all forms of communication.
  • Other duties as assigned.