Clinical Support

Come join our awesome team as a Clinical Support Specialist at the Senior Community Care of Kentucky PACE. We are offering great benefits and wonderful work environment!

Senior Community Care of Kentucky is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Pay: $21.00-$24.00 based on experience

Schedule:  Monday - Friday 8:30am - 5:00pm

Clinical Support Job Highlights:

• 403(b) Retirement Plan;
• Career scholarships;
• Quality training, continuing career education and leadership programs;
• Medical, Dental and Vision Insurance
• Paid Time Off (Vacation, Holiday & Sick Days)

Objective:   The primary purpose of the Clinical Support is to facilitate the maintenance of the participant’s medical record, set up appointments and transportation, demonstrating exceptional customer service skills. Prioritizes, organizes and coordinates activities to facilitate smooth, efficient operations. Manages and performs clerical and non-nursing administrative tasks for the department. Serves as the receptionist/communicator for the department. Manages inventory and ordering of supplies and equipment for the department

Required :

• Education and Experience: High School graduate with Medical Assistant or CNA certification preferred.
• Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
• Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
• Answer telephones, and direct calls to appropriate staff.
• Receive and route messages and documents such as laboratory results to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Interview participants in order to complete documents, case histories, and forms such as intake and insurance forms.
• Will make sure rooms are stocked appropriately and ordering list is up to date.

  Essentials: 

• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms and other office procedures and terminology.
• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

 Create happiness for those who need it. Join us today!