Clinical Specialist - Global Academy
Embla MedicalAbout Us
Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. Significant ongoing investment in research and development has led to over 2,100 patents, award-winning designs, and successful clinical outcomes.
Össur is focused on improving people’s mobility through the delivery of Prosthetics and Bracing & Supports solutions. Helping people live a Life Without Limitations is why we exist as a company.
About the Role
Applies clinical and technical expertise to design, develop, and deliver digital and online educational solutions that support global customers and internal stakeholders. This role is focused on the creation of scalable digital education, including on-demand learning, live online education, and other virtual educational services, rather than routine local, in-person customer support.
The role works cross-functionally with Sales, Global Product Management (GPM), Research & Development (R&D), Marketing, and Technical Services to ensure educational content is clinically accurate, aligned with product strategy, and supports successful product adoption across markets. The position includes regular participation in video-based digital education for global audiences.
Job Knowledge and Complexity:
Recognized as a subject matter expert within own clinical and technical specialty area.
Strong understanding of Össur’s products, clinical applications, and the role of education in driving product adoption and customer success.
Working knowledge of digital education methodologies, virtual training delivery, and adult learning principles.
Understands how Sales, GPM, and R&D contribute to the broader organization and product lifecycle.
What You’ll Do
Digital & Online Education
Designs, develops, and maintains digital educational content, including e-learning modules, instructional videos, webinars, virtual workshops, and other online learning assets.
Plans and delivers live online education for global internal and external audiences.
Presents education content via video and live online formats as part of global digital learning offerings.
Ensures all educational materials are clinically accurate, pedagogically sound, and aligned with regulatory and quality requirements.
Continuously improves digital education offerings based on feedback, performance data, and evolving clinical and market needs.
Cross-Functional Collaboration
Works closely with Sales to ensure educational content supports commercial strategies, product launches, and scalable customer onboarding.
Partners with Global Product Management (GPM) to align education with product positioning, intended use, and lifecycle milestones.
Collaborates with R&D and Medical Office to translate product design, features, and clinical evidence into clear, effective educational materials.
Provides structured clinical and educational input throughout new product development and post-launch phases.
Clinical & Technical Expertise
Acts as a clinical and technical resource for internal stakeholders, supporting questions related to product use, indications, and clinical application.
Contributes to the development and review of educational aspects of Instructions for Use (IFUs), training materials, and other technical documentation.
Supports Technical Services and Customer Service teams with training content and clinical education, primarily through digital and online channels.
Quality, Feedback & Continuous Improvement
Collects and synthesizes feedback from Sales, customers, and internal teams to continuously improve educational offerings.
Monitors competitive education approaches and digital learning trends and shares insights with Marketing, GPM, and Academy leadership.
Ensures education-related processes comply with Össur’s Quality Management System and applicable regulatory requirements.
Individual Contributor
Does not have direct people management responsibility.
Independently manages projects, priorities, and deliverables within established policies and procedures.
May lead or coordinate cross-functional project work related to digital education initiatives.
Who You Are
Vocational or Bachelor’s degree in a relevant field.
Certified Prosthetist & Orthotist (CPO) or equivalent clinical certification.
Minimum 5 years of relevant experience with a vocational degree or 2 years with a Bachelor’s degree.
Excellent presentation skills
Computer literacy: Word, Excel, PowerPoint, Outlook. Premiere Pro experience preferred.
Experience in digital education, online training, or educational content development is highly desirable.
Work Environment
On-camera presentation is a core requirement of this role. The employee must be willing and able to appear in recorded and live video-based educational content, including materials that may be publicly accessible and distributed globally across Össur’s digital platforms.
Why You’ll Feel Good Working Here
Join our team if you want to make a lasting impact; we will support you along the way.
We value a diverse working environment and a welcoming and fun company culture
We empower our colleagues and encourage close collaboration, allowing us to develop the best products and maintain the highest possible standards of care
Competitive Compensation Packages
Medical, Dental, and Vision Benefits
401(k) Retirement Plan with employer matching contribution
9 paid holidays
13 vacation days, birthday and two (2) volunteer day
8 sick days within your first year of employment
Paid Parental Bonding
The US base pay range for this full-time position is $82,222 - $101,557 + bonus + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire pay rates. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Össur is a leading global provider of prosthetics and bracing and supports solutions.
Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.
Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).
Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers.
Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.