Clinical Operations Manager

About the Role: The Clinical Operations Manager plays a pivotal role in overseeing and optimizing medical clinic operations across multiple service sites at Daily Planet Health Services (DPHS). This position is responsible for ensuring the efficient management of clinic resources and driving improvements in patient care and treatment outcomes. The manager will lead the medical support staff team (LPN/MA), coordinate cross-departmentally, and implement best practices to maintain compliance with regulatory standards. By fostering staff development and training, the role ensures that clinical operations are conducted with the highest quality and ethical standards. Ultimately, the Clinical Operations Manager contributes to enhancing program effectiveness to support vulnerable populations. In addition to managerial tasks, this position provides direct patient care and supports the Medical Respite Program.

Minimum Qualifications:

• Bachelor’s degree in Nursing, Life Sciences, Healthcare Administration, or a related field.
• Minimum of 5 years of experience as RN.
• Demonstrated experience managing staff and regulatory standards.
• Licensed Registered Nurse in Virginia.

Preferred Qualifications:

• Master’s degree in Nursing, Public Health or Healthcare Management.
• Experience working within social assistance or community health organizations.
• Familiarity with electronic medical records and data reporting.
• Background in patient advocacy or community outreach.

Responsibilities:

• Lead and manage medical clinic operations and inventory, ensuring alignment with organizational goals and regulatory requirements.
• Coordinate the planning, execution, and monitoring of special projects to ensure timely and accurate data collection.
• Develop and implement staff training programs to enhance clinical competencies and maintain compliance with clinical protocols.
• Provide direct patient care within scope of practice at all sites including residential facilities.
• Analyze operational performance metrics and implement process improvements to optimize clinical program efficiency and patient outcomes.

Skills: The Clinical Operations Manager utilizes clinical operations expertise daily to oversee complex clinical programs and ensure adherence to protocols. Familiarity with public health framework is essential for understanding patient care nuances. Data analysis skills enable the manager to design, monitor, and evaluate programs effectively, ensuring data integrity and regulatory compliance. Staff training skills are applied to develop educational initiatives that enhance team performance and maintain high standards of clinical practice. Additionally, strong clinical management and communication skills facilitate collaboration across diverse teams and stakeholders, driving successful program outcomes.

EOE