Crisis Liaison
SCHEDULE: The work schedule will generally conform to that of a full-time Monday-Friday 40-hour-per-week schedule to be performed within the Center’s hours of operation.
PURPOSE: Crisis Liaison is responsible for assisting the Crisis Team and Case Managers, and other support staff in providing crisis services within a multi-disciplinary treatment team.
ESSENTIAL JOB FUNCTIONS:
Triage crisis phone calls and coordinate needed services.
Assist Crisis Team, QMHPs and other involved staff in coordinating state or acute psychiatric hospitalizations or crisis/respite bed facility admissions and discharges.
Assist Crisis Services Manager, QMHPs and other involved staff by providing supportive interaction with clients in crisis to maintain safety.
Communicate and work with community partners (hospital ER, primary care physician, law enforcement, and school staff) as needed to keep informed of crisis status.
Crisis Liaison fulfills the duties and responsibilities as Hospital Liaison for the state hospital.
Crisis Liaison will fulfill the duties of the PRTF Coordinator. This will require coordination, phone calls, and discharge planning with PRTF where the client is placed.
There may be times when work outside of the regular job hours are required but are occasional and compensated as overtime.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Bachelor’s degree (BA/BS) or four years of equivalent education and/or experience working in the human services field.
Certification in the State of Kansas to provide the service, which includes criminal, abuse/neglect registry, and professional background checks.
Completion of a training program approved by KDADS within 6 months of hiring.
Experience using Electronic Medical Record preferred.
Must be proficient in the English Language.
PHYSICAL DEMANDS:
Remaining stationery, such as standing or sitting, for prolonged periods.
Frequently moving from one worksite to another to accomplish tasks.
Lifting, adjusting or moving objects up to 25 pounds in any direction.
Repeating motions that may include the wrists, hands or fingers.
Communicating with others to exchange information.
WORKING ENVIRONMENT: The environment is a typical office environment. While on location, work is generally performed indoors with ambient room temperatures, lighting, and traditional office equipment. This position may require travel to multiple worksites including other offices. Ability to be emotionally responsive.
CONFIDENTIALITY: All Kanza MHGC employees are expected to maintain the highest level of confidentiality and function within the highest ethical standards by exhibiting exemplary conduct.
SALARY RANGE FOR THIS POSITION: Salary commensurate with experience and Kanza MHGC salary structure.
PRIMARY LOCATION: Hiawatha Main Office
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Bachelor’s degree (BA/BS) or four years of equivalent education and/or experience working in the human services field.
Certification in the State of Kansas to provide the service, which includes criminal, abuse/neglect registry, and professional background checks.
Completion of a training program approved by KDADS within 6 months of hiring.
Experience using Electronic Medical Record preferred.
Must be proficient in the English Language.
PHYSICAL DEMANDS:
Remaining stationery, such as standing or sitting, for prolonged periods.
Frequently moving from one worksite to another to accomplish tasks.
Lifting, adjusting or moving objects up to 25 pounds in any direction.
Repeating motions that may include the wrists, hands or fingers.
Communicating with others to exchange information.
WORKING ENVIRONMENT: The environment is a typical office environment. While on location, work is generally performed indoors with ambient room temperatures, lighting, and traditional office equipment. This position may require travel to multiple worksites including other offices. Ability to be emotionally responsive.
CONFIDENTIALITY: All Kanza MHGC employees are expected to maintain the highest level of confidentiality and function within the highest ethical standards by exhibiting exemplary conduct.
SALARY RANGE FOR THIS POSITION: Salary commensurate with experience and Kanza MHGC salary structure.
PRIMARY LOCATION: Hiawatha Main Office