Clinical Informatics Specialist

Join the ICHS Team!

Discover how you can make a difference in people’s lives and help strengthen communities.

International Community Health Services (ICHS) is a nationally recognized community health center. For over 50 years, we have provided medical, dental, and wellness care to individuals and families from all regions and all walks of life many of whom face significant barriers to receiving the care they need. We believe that quality health care supports stronger families, healthier communities, and a more just society.

At ICHS, we are proud of our team-based approach and the shared commitment that drives our work. We value respect, collaboration, and compassion in everything we do. When you join ICHS, you become part of a mission-driven team that believes everyone deserves the opportunity to thrive.

We offer

• Competitive salary for the Seattle/Puget Sound region
• “Share the success” bonuses
• Insurance premiums 100% paid by ICHS
• Paid time off accrual up to 200 hours annually with up to 320 hours rollover year to year
• Automatic 4% retirement contribution
• 9 paid holidays a year, including 2 personal holidays
• Reimbursement for professional licensure

Job Summary

The Clinical Informatics Specialist is responsible for assessing, analyzing, and providing resolutions to end user related concerns regarding Electronic Health Record (EHR), while prioritizing escalated tickets from Clinical Informatics Administrative Coordinator. Participates in development and maintenance of applications including but not limited to EPIC training, workflow design, and project implementation and documentation under Senior Clinical Informatics Specialist’s guidance. Partners with members of Clinical Informatics Department and Clinical Informatics Team to support ICHS staff through troubleshooting and identifying opportunities for clinical information system improvements. Supports the direction and prioritization of Clinical Informatics Department to develop solutions resulting in efficient and functional workflows for ICHS clinics and service sites. This role is in-office with possibility of some remote work.

Education - Bachelor’s degree (or equivalent) in healthcare, informatics, or work-related field/discipline from an accredited college or university or combination of education/experience that demonstrates clinical and technical competence.

Experience - Two (2) years of work experience in an ambulatory healthcare setting required. One (1) year of work experience with using, teaching, or implementation of Epic Hyperspace application preferred. Education and training experience in informatics concepts and electronic health record (EHR) is desired. Experience with implementation, configuration, support vendor supplied software and EHR is preferred.

Other Requirement(s) - Familiarity in Dental/Medical/Vision in FQHC setting. Obtaining an Epic Clinical Informatics proficiency, accreditation or certification is required within three (3) months of hire. Role is in-office with possibility of some remote work.