Clinical Educational Coordinator Neurology: Phase 2 and 3

A professional and productive clinical educational coordinator (CEC) plays a significant role in the day-to-day administration of a successful medical student education program.  The CEC understands the goals of the clerkship and post clerkship phases of the M.D. Program, the mission of the SOM, and specific needs of medical students.  The CEC provides direct support to the clerkship director and is the first point of contact for students and faculty involved in the medical student clerkship and related elective and research programs within the department.  The CEC is also a central point of contact for faculty and administrators from affiliated clinical sites where students are assigned to clerkship and elective rotations.

This position has a dual reporting function to the Neurology Department and Office of Undergraduate Medical Education.

Manage clerkship and elective rotations supported by the department, including:

• Provide primary administrative support for the clerkship director in matters relating to the medical student clerkship and elective programs within the department. This requires that the CEC is familiar with curricular goals and the policies and procedures that govern the medical education program.
• Serve as a liaison between NYMC UME administrative personnel, clerkship and elective director(s)
• Function as the first point of contact for students, faculty, residents, sites, and school administration (e.g., Registrar, Student Affairs, Medical Education) for any questions or concerns relating to the medical student clinical education programs in the department of Neurology.

Manage daily operations of the medical student clinical education programs in the department of Neurology and organize and prioritize necessary tasks, initiate changes, and resolve issues as they arise including:

• Preparation and modification of student schedules in collaboration with departmental administrator in Neurology for Neurology Clerkship.
• Correspondence with administrative offices of affiliated hospitals and outpatient practices as needed to arrange for all student onboarding needs (e.g., pagers, lockers, ID access, and EMR and computer access).
• Preparation of orientation materials for medical student clinical education programs in the department of Neurology.
• Schedule orientation dates and/or joint didactic sessions for students across all affiliated sites.
• Manage room reservations and/or zoom links for education sessions.
• Ensure student schedule is updated on the SOM learning management system (LMS).
• Assist clerkship director with faculty recruitment for education sessions, as needed.

Support evaluation of students in clinical programs within the department of Neurology:

• Send regular email reminders and follow-up emails to clinical faculty regarding student evaluations.
• Provide support to the clerkship director in compiling faculty evaluations of students in the SOM LMS to ensure compliance with accreditation standards related to grade submission.
• Provide local administrative support for and manage the course site in the SOM LMS.
• With the assistance of the clerkship director ensure that the content on the SOM LMS is up to date and accurate (e.g., clerkship syllabus, contact information, student schedules, gradebook).
• Responsible for matching clerkship students with appropriate evaluator(s) across clerkship sites as a component of the student assessment process.
• Maintain complete and accurate student files for the department of Neurology, including student absences and grades, evaluations, observed history/physical examination, patient log, NBME scores, etc.). All student files should be maintained and archived for 4 years.
• Maintain accurate teaching faculty rosters for the department of Neurology across all affiliated sites and facilitate faculty appointments with the Office of Faculty Affairs.

Secondary Duties and Responsibilities:

• Assist with the preparation and uploading of letters of recommendation requested by students in the department of Neurology.
• Attend and actively participate in meetings of the Neurology department.
• Assist with general administrative responsibilities including making room reservations, email communications, etc.
• Communicate with Registrar’s Office regarding grade submission, grade appeals and changes.
• Assist with computer-based examination logistics and delivery for clinical programs.
• Reserving on-campus exam space, maintenance of exam rosters, proctor recruitment.
• Provide administrative and proctor support, as needed.
• Assist in preparation of CQI and annual reports.

Additional Responsibilities:

Visiting Student Administrator:

• Administer VSLO software as it relates to the onboarding and placement of visiting medical students in the department of Neurology.
• Address visiting student questions related to elective options, requirements, and expectations within the department of Neurology.
• Coordinate the placement of visiting medical students with School of Medicine based on availability of clinical resources at affiliated sites in the department of Neurology.

Education requirement:

• Bachelor’s Degree

Technical/computer skills:

• Intermediate to advanced knowledge with Microsoft Office Suite, including Word, Excel, and PowerPoint; Adobe Acrobat Pro
• Experience with learning management systems used in higher education preferred
• Basic computer troubleshooting skills

Prior experience:

• 3-5 Years in academic healthcare administration

Personal Characteristics:

• Ability to work effectively in a complex environment
• High attention to detail
• Excellent interpersonal skills, including the ability to deal effectively with all levels of personnel
• Outstanding interpersonal verbal and written communication skills
• Excellent problem-solving and decision-making skills
• Ability to effectively resolve conflicts/disagreements with others
• High ethical standards, honesty, and integrity
• Strong organizational skills, ability to prioritize multiple responsibilities, and to meet deadlines
• Proactive and independent
• Excellent technical skills (computers and other office machines)
• Readily seeks, accepts, and incorporates feedback
• Accepts new responsibilities readily
• Outstanding ability to learn new technical skills
• Able to function effectively as a member of a team