Clinical Decision Support Analyst- Full Time

The following information is designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

Job Summary

The Clinical Decision Support Analyst is primarily responsible for collaborating with Administration, Quality, physicians, and other clinical staff to design tools, such as alerts and system suggestions at point of care in order to promote best practice, provide high quality patient care and support the efficient use of the electronic health record (EHR). The Clinical Decision Support Analyst formulates and assists in defining clinical decision support system scope and objectives through research and fact-finding to develop or modify complex information system tools relative to clinical practices.

 Essential Functions

 - Collaborates with leaders in the organization to identify improvement opportunities, define priorities and implement high quality clinical decision support in the electronic health record.

- Conducts detailed analysis to define workflows and complex problems that can benefit from clinical decision support solutions.

- Designs, builds, and tests clinical decision support tools.

- Evaluates clinical decision support systems to improve the systems’ quality and measure its effectiveness.

- Reviews feedback and performance data for existing clinical decision support tools.

- Acts as a liaison between clinicians and Information Services (IS).

- Documents work using organization’s knowledge management tools and ensures build follows organizational standards.

- Evaluates and supports process regarding regulatory agency policies pertaining to quality of patient care, safety, standards of care, and reportable measures and facilitates implementation of these measures.

- Identifies quality improvement opportunities and refers to clinical informatics teams for further evaluation and planning.

- Navigates within established technology environments to locate, validate, extract, and format data for analysis.

- Modifies and runs queries and standard reports from data tools.

- Identifies data values and data sources.

- Familiar with data modeling and able to interview business customers to elicit data requirements.

- Understands the relationships between data items; validates data elements and improves accuracy.

- Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution.

- Adheres to change management process for break fix and any system changes.

 Other Duties

 - Participates in informatics user groups and on inter-departmental teams focused on effective use of IS in clinical areas and ancillary services.

- Participates in departmental and hospital-wide information meetings and in-services, including staff meetings and seminars.

- May be required to travel occasionally to attend meetings, workshops and/or conferences outside of normal business hours.

- Reviews department and hospital wide policies and procedures annually.

 Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

 Abilities

 - Experience in workflow analysis and change management.

- Technical understanding of how clinical decision support tools interrelate with other information system applications.

- Ability to define problems, collect data, establish facts, and draw valid conclusions.

- Understanding of software development and infrastructure project lifecycles.

- Detail oriented, hands-on, and comfortable integrating clinical guidelines with clinical information system applications.

- Ability to manage competing demands in an environment with frequent changes, delays, or unexpected results and the ability to analyze implications of design concepts.

- Ability to work a flexible schedule; including evenings and weekends when necessary to complete tasks

- The ability to interact effectively with clinicians, peers, management, and vendors in a manner that positively represents the organization

- Must be service oriented and have excellent customer service skills with the experience of working under pressure with precision and accuracy; including written and verbal communication, computer, organizational, multi-tasking, professional interpersonal, time management, critical thinking, and judgment skills. 

- Willingness to independently solve issues, make decisions or seek direction from the Director.

- Utilizes communication skills and attention to detail, with effective follow-through and commitment to excellence, as well as the ability to provide clear and accurate directions.

- Ability to write reports, business correspondence, and to make effective presentations.

- Understanding of basic networking concepts.

- Knowledge of current issues in healthcare, especially requiring quality measurement.

- Experience with software used in the department.

- Proficiency with Microsoft Office applications.

- Must be able to read, write, speak, and understand English

 Supervisory Responsibilities

 None.

 Work Environment

 At Summit Healthcare, our mission statement is that we are trusted to provide exceptional, compassionate care close to home. Our vision is to be the healthcare system of choice.

 To uphold our mission and vision statements, we expect all employees to practice SHINE Behavioral standards:

- Always SHINE – show respect and be kind.

- Always work together – we are on the same team.

- Always serve others – no job is beneath you.

- Always maintain high standards of quality and safety – best practice every time.

- Always communicate clearly – be compassionate.

- Always practice integrity – maintain confidentiality.

- Always be accountable – take responsibility.

- Always empower – create an environment of success.

- Always excel – don’t settle for mediocrity.

- Always promote wellness – make choices for a healthy lifestyle.

 Physical Demands

 Exerts 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.

 Required Education and Experience

 Bachelor’s or Associates degree in Informatics, Information Technology, or Healthcare.

Minimum three (3) years’ relevant healthcare or information technology experience.

 OSHA Exposure Category:

 Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues and are not a condition of employment.

This is a safety sensitive position.