Position Summary:
The Clinical Compliance & Quality Coordinator is responsible for ensuring clinical compliance and supporting the quality of care provided to patients in a Licensed Home Care Services Agency (LHCSA). The Clinical Compliance & Quality Coordinator r will oversee chart audits, manage interim orders, and conduct incident report follow-ups to maintain regulatory standards and promote patient safety.
Key Responsibilities:
Clinical Oversight & Compliance:
• Conduct regular chart audits to ensure documentation meets agency policies, Department of Health (DOH) regulations, and best practices.
• Identify documentation deficiencies and communicate with field staff for timely corrections and education.
• Track and follow up on any missing documentation.
Interim Orders Management:
• Review and process interim orders in coordination with Registered Nurses (RNs).
• Ensure timely communication of interim orders to all relevant parties and accurate updates to patient charts.
Incident Reporting & Follow-up:
• Receive, document, and review all incident reports from the coordination department.
• Conduct investigations as needed, including gathering statements and assessing patient safety.
• Identify trends and participate in quality improvement initiatives to prevent future incidents.
• Participate in interdisciplinary meetings and case conferences.
• Support nursing staff with clinical guidance, policy clarification, and ongoing education.
Qualifications:
• BSN Registered Nurse (RN) with an active New York State license.
• Minimum 2 years of clinical nursing experience, preferably in home care or community health.
• Experience in chart review, incident management, and regulatory compliance is strongly preferred.
• Strong organizational, communication, and analytical skills.
• Proficient in Microsoft Office and Electronic Medical Records (EMR) systems.
• Bi-lingual English/Spanish
Preferred Skills:
• Knowledge of New York State Department of Health (NYSDOH) regulations for LHCSAs.
•Familiarity with Home Health Aide (HHA) and Personal Care Aide (PCA) services.
•Ability to multitask and manage deadlines in a fast-paced environment.