Clinical Compliance Manager

The Royce, located in Penrith NSW, is a co-located facility with a 128 bed aged care facility and 130 Independent Living Units on site. We are committed to providing the highest standard of care for older Australians, fostering a community that is not only supportive and compassionate but also vibrant and engaging. Our philosophy is centered on respect, dignity, and the well-being of our residents, ensuring they live with independence, comfort, and a sense of purpose.

We offer a variety of tailored care options, including residential care, respite care, and specialised dementia care, all delivered by a team of experienced and caring professionals. At The Royce, we believe in empowering our staff to make a real difference in the lives of those they care for.

We are a close-knit, passionate team, dedicated to delivering personalized care in a safe, warm, and welcoming environment. If you're looking for a rewarding career in the aged care industry, where you can make a tangible impact and grow professionally, The Royce is the place for you.

Join us and help us continue to make a positive difference in the lives of those who matter most!

Clinical Compliance Manager

Be the driving force behind clinical compliance and care excellence at The Royce.

At The Royce, we are committed to delivering exceptional aged care that upholds the values of honesty, integrity, and dignity. We are seeking a highly experienced and proactive Clinical Compliance Manager to lead our organisation’s approach to clinical governance, ensure full regulatory compliance, and support the continuous improvement of care standards across our facilities.

This is a pivotal role for a leader who is passionate about clinical excellence, compliance, and driving best practice in aged care.

About the Role:

As the Clinical Compliance Manager, you will oversee all clinical compliance activities and lead initiatives that ensure our services meet — and exceed — the Aged Care Quality Standards. You will work closely with Facility Managers, Clinical Leaders, and the Quality Team to identify clinical care gaps, implement corrective actions, and provide assurance to our governing body that the highest standards of care are being delivered consistently.

Key Responsibilities:

• Lead the organisation's clinical compliance strategy and ensure full alignment with all regulatory requirements
• Monitor and evaluate clinical care practices, implement continuous improvement plans, and mitigate clinical risk
• Provide on-site clinical support, particularly for complex care, medication safety, and deteriorating residents
• Ensure policies and procedures reflect current legislation and evidence-based care
• Drive clinical training, education, and capability-building for clinical teams
• Oversee infection prevention and control programs and support outbreak management
• Facilitate the delivery of specialised care programs, including dementia and behaviour management
• Prepare for and lead internal and external audits, including accreditation processes
• Manage and support the implementation of the Aged Care Reform Agenda, including AN-ACC
• Drive digital improvement within the organisation

What You’ll Bring:

• Current registration with the Nurses and Midwives Board of NSW
• Minimum 5 years post-graduate experience with at least 5 years in senior aged care roles
• Comprehensive understanding of:
  • Aged Care Quality Standards
  • Clinical Governance Frameworks
  • Regulatory compliance and accreditation
• Strong leadership, mentoring and training abilities
• Advanced clinical decision-making and problem-solving skills
• Excellent written and verbal communication across all stakeholder levels
• Intermediate to advanced computer literacy and systems proficiency

We’re Looking for a Clinical Manager who:

• Has a passion for driving clinical excellence and compliance
• Thrives on accountability and performance improvement
• Can confidently lead through change and reform
• Takes initiative in identifying clinical risks and closing compliance gaps
• Has a strong resident focus and a commitment to person-centred care