Work with Graduation Team to act as the first point of contact for details of clinical requirements for potential students of the hybrid partner programs.
Answer all questions for potential and current students in an accurate, professional, and positive manner.
Respond to students through various communication channels including phone, text and email.
Track clinical compliance requirements and accurately enter data into the CRM database.
Manage partner university student clinical compliance systems for assigned hybrid partners.
Provide regular reporting to key stakeholders.
Provide outreach to both new and continuing students who are not in clinical compliance.
Work in collaboration with site level academic team to ensure students follow HCO clinical requirements.
Assist in collection and submission of HCO documents along with the site level academic team.
Develop strategies to ensure students understand clinical compliance requirements and tracking systems.
All other duties as assigned.
Equipment Used and Responsibility
MS Office Suite, CRM, SIS Systems
Supervisory Responsibilities
None
Experience/ Education
Experience
Minimum 2 years working in administrative capacity.
An equivalent combination of work experience and education/training may be substituted.
Experience with clinical compliance systems in a higher education environment is strongly preferred, but not required.
Education
Associate degree required.
Bachelor’s Degree preferred.
Experience in educational of health care setting preferred.
Must pass background investigation.
Physical Requirements:
Sitting: 6-7 hours a day
Standing: 1-2 hours a day
Walking: 1-2 hours a day
Lifting: Occasionally
Carrying: Occasionally
Pushing: Rarely
Bending: Occasionally
Squatting: Rarely
Kneeling: Rarely
Climbing: Rarely
Reaching: Occasionally
Grasping: Frequently
Fine Eye to Hand Coordination: Continuously
Driving: Rarely
Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.