Business Process / Process Improvement Analyst

Join the AI Revolution with rocket code!

At rocket code, we're not just developers — we're dreamers, doers, and disruptors. As a rapidly growing company renowned for building and optimizing technological platforms, we are at the forefront of making AI work for you, turning market buzz into groundbreaking realities. Our disruptive, AI-first approach drives us to seek new ways of working, prioritizing operational efficiency and transforming the software development industry. We need passionate individuals to join us on this exciting journey.

Why rocket code?

Imagine being part of a team that is not only leading the digital frontier but also redefining it. With our global presence in Mexico, the United States, Spain, and soon Brazil, we offer a dynamic environment where innovation and creativity thrive. We've developed over 100 platforms across various industries, including fintech, insurtech, energy, manufacturing, telecommunications, and e-commerce. At Rocket Code, every day is an opportunity to push boundaries and create impactful solutions. Our mission is to transform existing technology into digital experiences that generate a profoundly positive impact. We aim to be the constellation that guides the digital universe, illuminating paths to authentic progress and prosperity for our clients and their communities. Every solution we create is a shining star of innovation and excellence.

Our Commitment:

At rocket code, we believe in the power of technology to create a positive societal impact. We are dedicated to social responsibility and sustainability, implementing sustainable practices in all our projects and operations.

Your Future at rocket code:

We're seeking brilliant, innovative, and passionate tech enthusiasts to join our team. If you're ready to be part of a company that not only solves problems but also inspires and leaves a lasting mark on the digital world, Rocket Code is the place for you.

Join us and be part of the change!

Mission:
We are looking for a proactive and experienced Business Process / Process Improvement Analyst to identify and implement improvements in interdepartmental and financial operational processes. This role involves mapping current processes (as-is), identifying bottlenecks and inefficiencies, and proposing optimized solutions (to-be). The ideal candidate will collaborate closely with finance, technology, and operational teams to drive sustainable improvements and measurable outcomes.

Responsibilities

• Document current processes involving information flows between teams and systems.
• Identify bottlenecks, recurring errors, or inconsistencies among platforms (ERP, CRM, spreadsheets, etc.).
• Design optimized processes (to-be) focused on efficiency, traceability, and automation opportunities.
• Develop continuous improvement roadmaps considering technical (systems) and human factors (roles, tasks, error reduction).
• Collaborate with stakeholders to prioritize improvement initiatives and implement viable plans.
• Create clear and functional visual documentation (BPMN, flowcharts, system diagrams).
• Monitor the implementation and adoption of optimized processes, assessing their impact and recommending adjustments as necessary.

• 2+ years of experience in process analysis or redesign, preferably in administrative or financial areas.
• Functional knowledge of financial processes such as invoicing, reconciliation, accounts payable, and accounts receivable.
• Proficiency in process modeling tools: BPMN, Lucidchart, Miro, Visio, or equivalent.
• Experience with ERP platforms, CRM systems, collaborative spreadsheets, and basic databases.
• Strong analytical skills and the ability to clearly structure effective proposals.
• Experience conducting interviews, workshops, and walkthroughs with key users.
• Native Spanish speaker and intermediate English (technical document reading).

• Preferred Qualifications
• Training or certification in continuous improvement methodologies (Lean, Six Sigma, Kaizen).
• Familiarity with automation tools (Zapier, Power Automate, RPA).
• Experience evaluating functional requirements for software development or integration.
• Basic knowledge of system architecture (inputs, outputs, APIs, triggers).
• Experience in agile environments (Scrum, Kanban).

• Personal Skills
• Logical and systemic thinking with an action-oriented approach.
• Active listening and effective translation of business needs into practical solutions.
• Excellent facilitation, documentation, and synthesis skills.
• Results-oriented (cost-saving, efficiency, traceability).
• Adaptability, organization, and clear communication in collaborative environments.

• Working Conditions
• On-site availability required for the duration of the project (approximately 3 months).
• Flexible hours aligned with project needs and team collaboration.

At rocket code, we value our team members and offer a comprehensive benefits package to support their personal and professional growth:

• Vacations: Enjoy time off to recharge and rejuvenate.
• December Bonus: Receive an annual bonus to celebrate your contributions and hard work.
• Referral Bonus: Get rewarded for bringing talented individuals to our team.
• Continuous Training: Access to resources and specialized training in AI and digital transformation methodologies.
• Courses and Certifications: Stay ahead in your career with company-sponsored courses and certifications