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Academic Support Specialist for Undeclared Health Sciences (UHS) Students

La Salle University Applicant Site
On-site
Philadelphia, Pennsylvania, United States
Public Health & Advocacy
Position Summary
Reporting to the Lead Student Success Coach in the Center for Academic Achievement, the Academic Support Specialist for UHS Students supports Undeclared Health Sciences students from the time of enrollment through the students’ transition to a declared major. The responsibilities of the Academic Support Specialist for UHS Students range from providing one-on-one guidance and support to implementing a scaled set of interventions designed to enhance student success, increasing the potential for each student to persist and graduate. This individual aids students with the development and achievement of their goals by providing academic advising, assistance with preparing schedules for registration, and coaching for success. She/he/they also collaborates continuously with key offices on campus to connect students to resources across the University and within the community.

Required Qualifications
Bachelor’s degree. Experience advising, mentoring, or tutoring college students. Excellent interpersonal skills, including oral and written communication, and demonstrated ability to cultivate effective relationships with a wide range of individuals (faculty, administrators, staff, students, and family members). Strong technology skills and organizational abilities, including effectiveness in utilizing a variety of applications to communicate, schedule, obtain information, and record data and other insights. Demonstrated ability to prioritize and meet deadlines. Ability to maintain confidentiality and be sensitive to the needs of diverse populations. Ability to work independently and as part of a team exercising sound judgment. Ability to adapt to change and work in a fast-paced environment, responding well under pressure. Knowledge of and commitment to the mission of La Salle University. Must comply with the Family Educational Rights and Privacy Act ( FERPA ) as well as with all university procedures and policies.

Preferred Qualifications
Bachelor’s degree in education, counseling, psychology, social work, or a related area. Three to five years of work experience in higher education, preferably with health sciences students. Demonstrated experience in leveraging passion for student success into measurable outcomes. Knowledge of best practices for student retention and prior work with underserved student populations.. Understanding of student development theory and current success coaching methodologies. Ability to assess performance and outcomes and thrive in a high accountability environment. Demonstrated success in providing friendly, high quality customer service.

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