Wellness Coach

The Wellness Coach works collaboratively with physicians and other healthcare providers to develop and deliver programs and services that promote sustainable lifestyle changes. Supports Mayo Clinic patients in discovering ways to inspire healthier behaviors. Responsible for developing relationships with patients and facilitating lifestyle change through a combination of efforts to increase awareness, enhance motivation, change behavior, and create environments that achieve optimal quality of life. Supports the patient in developing the skills, strategies and insights to become their own wellness coach and aligns their needs with the appropriate resources. Responsible for review, analysis, and documentation of patient results in clinical documentation tools. Participates as member to collaborative research teams that examine relationships among resiliency and overall health. Responsible for understanding and promoting the Healthy Living Program philosophy and assisting patients with establishing an ongoing relationship with Mayo Clinic.

Bachelor's degree in social sciences (i.e. counseling, psychology, social work, sociology) or health sciences (i.e. exercise science, health education, health promotion, public health). Five years’ experience in health behavior change and/or wellness coaching in a healthcare, corporate and/or consumer wellness setting.
National Board Certification as Health and Wellness Coach preferredMaster’s degree preferred or Master Certified in Health Education Specialist preferred. Must demonstrate effective coaching skills including reflective listening and motivational interviewing. Demonstrates insight into human behavior and the ability to motivate individuals to make positive lifestyle/behavior change. Excellent communication skills to engage with patients, physicians and colleagues. Willingness to engage in continuous improvement feedback and processes. Ability to think critically in ambiguous situations, take initiative, and works collaboratively to maintain positive working relationships with patients and wellness/clinical health professionals. Maintains excellent customer service skills to foster a premium patient experience.Basic Life Support. Completion of the Mayo Clinic Wellness Coach Training Program/certification within 18 months of hire date.