Virtual Mental Health Coach (NBC-HWC Certified)

About Us:

On a mission to deliver affordable, delightful healthcare for all, First Stop Health provides connected, whole-person virtual care to employers 24/7 through app, website, or phone in all 50 states. First Stop Health prioritizes an engaging and easy-to-use experience, setting people on healthier journeys through care at multiple stages. 

Job Description:   

First Stop Health is seeking a National Board-Certified Health and Wellness Coach (Per Diem W2) with a strong foundation in a holistic approach to lifestyle medicine and mental health. As a Mental Health Coach, you will work directly with participants to address everyday mental well-being challenges through high-quality, virtual coaching. You’ll be part of a collaborative care team and play an essential role in supporting personal growth, behavior change, and resilience.  

Schedule Expectations:

Design your own weekly schedule to meet the following requirements:

• 6-10 hours per week
• Work a minimum of two days per week
• 2 hours per week must be between our peak hours of 4-8pm Mon – Thu or 8a-12p Sat – Sun
• Schedule needs to be consistent weekly

Responsibilities:  

• Deliver comprehensive, evidence-based mental health coaching sessions virtually or by phone
• Participate in internal training focused on cognitive behavioral techniques
• Collect, tract, and analyze participant outcomes and progress metrics
• Collaborate with interdisciplinary care teams to support whole-person care
• Maintain accurate documentation in accordance with organizational policies and procedures
• Stay current on coaching best practices, behavioral science research, and mental health trends

Requirements:   

• Bachelor’s degree in relevant field
• National Board for Health & Wellness Coaching (NBC-HWC) certification required
• Minimum 5 years of experience in health coaching, strong preference to Mental Health Coaching experience
• Skilled in co-creating SMART health goals and guiding clients through sustainable behavior change
• Deep understanding of motivational interviewing and behavior change theories
• Demonstrated ability to work effectively with individuals from diverse cultural and socioeconomic backgrounds
• Excellent verbal and written communication skills
• Strong organizational, analytical, and interpersonal skills
• Proficient in Microsoft 365 and comfortable using electronic health record (EHR) systems
• Must have a reliable high-speed internet connection and a confidential, distraction-free home office setup
• Self-motivated, flexible, and eager to learn

Preferred:

• Passion for mental health, psychological resilience, and holistic well-being
• Experience working within clinical or healthcare-adjacent teams
• Knowledge of CBT, ACT, or other evidence-based behavioral frameworks

First Stop Health is committed to diversity, equity, inclusion, and belonging. Research shows that women, people of color and other historically underrepresented groups tend to only apply to jobs in which they meet all of the job requirements. Unsure if you check every box? Apply. We’d love to consider your unique experiences and how you could make First Stop Health even better. 

To learn more about First Stop Health, visit www.firststophealth.com and if you require any assistance during the application process or have questions, please don't hesitate to contact our talent acquisition team via email at careers@fshealth.com